Austin Wells

Austin was very attentive and respectful of our time. He went thru all the features of our new truck and made sure we had what we needed. He went thru all the features of our new truck and made sure we had what we needed. More

by jhoggard1059 Verified Customer Verified Customer

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Listened and responded to our interest with integrity. Fortunately, we weren't not treated like what the typical car salesman treats an up-and-coming customer. We would not have appreciated such an experi Fortunately, we weren't not treated like what the typical car salesman treats an up-and-coming customer. We would not have appreciated such an experience and would have left, but the experience with Austin Wells and Nate Casper and Colby was far different, presented themselves professionally and ethically. Thank you! More

by itsonitsway Verified Customer Verified Customer

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Austin wells was great! He helped me get into a car that I wanted and he worked really hard on it. I think, he even came in on his day off to get the paper work done faster! He helped me get into a car that I wanted and he worked really hard on it. I think, he even came in on his day off to get the paper work done faster! Definitely would recommend! More

by kymarie2003 Verified Customer Verified Customer

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Austin, was great to work with. He listened to me, worked to get me a fair price, and even delivered to car to my home in Davis county so I wouldn't have to go and pick it up. He listened to me, worked to get me a fair price, and even delivered to car to my home in Davis county so I wouldn't have to go and pick it up. More

by kylerwithak Verified Customer Verified Customer

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Austin was so great to work with. Very communicative and helpful in getting what we were looking for. Dallas made the financing process seamless and made sure we got the best rate and Very communicative and helpful in getting what we were looking for. Dallas made the financing process seamless and made sure we got the best rate and payment. I look forward to working with both of them again in the future. More

by nolanrobinson Verified Customer Verified Customer

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Worst experience I have ever had in purchasing a vehicle. Would not recommend this dealership to anyone. They over promise and under deliver. I bought the truck last Friday and it still is not ready. Firs Would not recommend this dealership to anyone. They over promise and under deliver. I bought the truck last Friday and it still is not ready. First finance person I dealt with, Mehli never followed through. More

by krhaslam Verified Customer Verified Customer

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I have bought several trucks from Brent Brown and I have always had a great experience. I recommend this dealership always had a great experience. I recommend this dealership More

by MIKE@MKNEWHOMES.COM Verified Customer Verified Customer

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Generally, we didn't feel valued as much as we'd expect spending $37,000. We've been treated with much greater care and appreciation at a restaurant after spending $50. Overall, it's a great car but th spending $37,000. We've been treated with much greater care and appreciation at a restaurant after spending $50. Overall, it's a great car but there are a few issues that I want to provide feedback on. 1) We ordered the door edge "film" and instead had to pay extra for the door edge "guards", which we did not want because they look worse. In addition to looking worse, surprisingly, the door edge guards on the rear doors do not go up high enough on the door and we already have a chip in the paint because of that. 2) We offered to buy an extended warranty for $3,000, which was about $1,200 below what your price was. Just want you to know that your financing person, I think his name was Charlie, turned that offer down immediately and didn't counter any discount whatsoever, so we did not get any extended warranty. It is hard to understand that you left $3,000 on the table for a warranty that might never be used. 3) When we first were presented the car after delivery, I immediately had to point out that there was a large 6-8 inch scratch on the front right wheel well where all the paint was scraped off. It was obvious and looked awful. That got me inspecting the car more closely, which lead to... 4) There was a loose panel between the drivers door and the dash that I had to snap into place. 5) Some of the weather stripping around the doors were not pushed on all the way. 6) The weatherstripping on the bottom of the right front passenger door has a slice in it. Again, it's not hard to notice these things and care enough to fix them before presenting the brand new car to a customer who just spent $37,000. More

by clydiksen Verified Customer Verified Customer

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0 out 5 stars! The worst experience I’ve ever had!!! Very unprofessional! Don’t go here! The worst experience I’ve ever had!!! Very unprofessional! Don’t go here! More

by trammell.88 Verified Customer Verified Customer

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He made the sale very smooth and easy to work with during this process. He also informed me that I bring the Toyota back back when it reaches 5000 miles or 6 months which ever comes first for service during this process. He also informed me that I bring the Toyota back back when it reaches 5000 miles or 6 months which ever comes first for service work. Everyone at Brent Brown Toyota were great to work with in helping me through the whole process of getting my Toyota Highlander. More

by lkiracofe Verified Customer Verified Customer

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