Austin Sohn

Great management and Steven the salesman was great as well. Worked with me and got everything done. well. Worked with me and got everything done. More

by metrotask Verified Customer Verified Customer

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Alderman Automotive sold me a vehicle that almost immediately became a serious and expensive problem. Before buying, I made clear that reliability was my top concern because I needed dependable trans immediately became a serious and expensive problem. Before buying, I made clear that reliability was my top concern because I needed dependable transportation for my daily commute to school. I specifically raised that concern, especially because I was at the dealership dealing with my prior vehicle’s engine and transmission failure. I was told about a cosmetic issue, but nothing that fairly conveyed the degree of mechanical risk involved. Within two weeks, the car was inoperable. Instead of purchasing reliable transportation, I was left with major repair costs, weeks of disruption, and a vehicle that has spent more time in shops than with me. What makes this worse is that Alderman operates as both a dealership and a service center, which made its assurances seem more trustworthy. That trust was undeserved. They inspected my prior vehicle, charged me more for that inspection than they later offered me for the trade-in, and then sold me another vehicle despite my clear emphasis on avoiding exactly this kind of problem. Once the defects became apparent, they did not take meaningful responsibility and left me to deal with the consequences. Between the misleading sale, the lack of transparency, and the poor post-sale response, this has been the worst consumer experience I have had. I would not trust this dealership again and would urge anyone considering doing business with them to be extremely cautious. More

by claytonaunderhill Verified Customer Verified Customer

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The work was done very well, and the employees are all very conscientious. I was able to get my car in and browse cars for sale at the same time. very conscientious. I was able to get my car in and browse cars for sale at the same time. More

by katherine.putziger Verified Customer Verified Customer

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Everyone I spoke with on phone or talked to when I finally visited treated me as an important customer. 5 starts to all finally visited treated me as an important customer. 5 starts to all More

by shuaibtaiwo Verified Customer Verified Customer

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We love our new SUV! ! It is exactly what we wanted and why we came there to get it. But having a salesmen with you while you test drive instead ideal. When we got th ! It is exactly what we wanted and why we came there to get it. But having a salesmen with you while you test drive instead ideal. When we got the SUV it was on empty. Literally 2 miles left of fuel. A service maintenance light came on within 20 miles. Just shows a lack of care for you customers. More

by michelle.eg Verified Customer Verified Customer

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Clean dealership great personal service was very helpful with all my needs would recommend to anyone needing a automobile with all my needs would recommend to anyone needing a automobile More

by david.sohn Verified Customer Verified Customer

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Zahid Khan was fantastic to work with and helped me get a great pay for my family and me. I didn't work closely with Austin Sohn, so I don't have much to say, but if he is like the rest of the team I've wor great pay for my family and me. I didn't work closely with Austin Sohn, so I don't have much to say, but if he is like the rest of the team I've worked with, he is probably great. Overall, I had a fantastic experience working with Alderman Automotive during the week I spent with them. I quickly got to see the car, test it, and secure a good deal. The vehicle, as of the time of this review, has been fantastic and one of my favorite cars I have owned. If any of my friends or family are looking for a car, I would send them to Alderman Automotive. More

by nginn29 Verified Customer Verified Customer

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Vehicle was better than described. Would do business with again. A A A A A Would do business with again. A A A A A More

by bkent Verified Customer Verified Customer

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I have been in the automotive business in Indiana since I started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover r started detailing on East Washington Street at 13 - Alderman has a more lounge-like atmosphere than a typical dealership. The low employee turnover rate is notable. They treat us like family! More

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I had an extremely great experience. Everyone that I encountered was very professional and helpful. They went above and beyond my expectations. Everyone that I encountered was very professional and helpful. They went above and beyond my expectations. More

by crystald.burris Verified Customer Verified Customer

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