Austin Sohn
Austin Sohn at Alderman Automotive
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Austin Sohn

Sales & Finance Manager

Alderman Automotive

13875 Trade Center Dr
Fishers, IN 46038

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Austin Sohn

January 31, 2025

Dealership Rating
Employee Rating

Great people. Easy transaction. They had all of the paperwork ready when I walked in. Would def buy again. More

by dbordersky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

I’m pleased with the truck so far, with the weather I haven’t driven it much yet but what I have has been very good More

by larryrisse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max McHaney

January 10, 2025

Dealership Rating
Employee Rating

The absolute worst car buying experience I have ever had! I bought a 2015 Ram Laramie Longhorn that was supposedly the owners daughter's truck. The air suspension was not functioning correctly from the day i More

by deronkauble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 11, 2025

Alderman Automotive responded

We did service the suspension on the truck before you bought it. You said you had an issue and we never could verify it. We left it sit outside all the way up and in 5 days it only moved les that 1/4 of an inch. 100% not a safety issue at all. Then to help even more we sent you truck to the Ram dealership service to clarify and you did not let them look at it and picked it up. Just because you want to alter the suspension to an aftermarket suspension does not mean there is anything wrong with it nor are we financially responsible to pay for something you just want. Please be truthful and you will always have better communication. When you make things up it is hard to help.

Jan 11, 2025

Alderman Automotive responded

With the mention of obtaining an attorney no communication will come further from this dealership or anyone from it. Please have your attorney reach out to us going forward.

Jan 11, 2025

deronkauble responded

Make things up even your service manager saw that the truck was not functioning after it sat at your dealership for iver a week and a half and i came to pick it up as it was my only vehichle to drive. It was sent to ram after the service manager verified when i came to talk to you guys about the truck and was going to leave with the truck but it would not air up enough for me to even leave your parking lot. It took you a week to finally send it to the ram dealership at which point i went to ram and found out the truck had 5 service recalls 3 of which are software updates and 2 are major recalls requiring the truck to be at Ram for a week as they have to tear the motor apart to do the recalls. Yet another week i wont have my only source of transporation. Amazing that you can immefiately respond to a bad review but still have not reurned phone calls from me. To bad this review wont let me post pictures of the truck or the warning messages on the dash that say immediate air suspen s ion service required. You try to blow it off as i am lying. Please be aware that I am documenting everything with this truck and it will be going in for the recalls as well as the suspension issues so that it can all be documented and verified by a REPUTABLE dealership. I do not appreciate being called a liar if you look at forums ( which i should have before purchasing a truck with air suspension) the system is garbage and there are class action law suits on the system. I do not want to "upgrade" as you call it i want a truck that is safe and functions as it should the cheapest way to make that happen is to delete the failed air suspension and go to a normal strut and spring suspension. The air factory air compressor costs over 2k, the factory control mofule cost over 1k. The factory air struts are over 2 k. Yet i can remove it all and quit chasing issues for good for 1500 dollars what makes more sense??, you guys were well aware of the issues with the truck, i have all focumentation from the day i drive the truck home and it threw warning messages that day. All i wanted was for your dealership to make it right apparently that was too much to ask for. I will be turning all of this over to the news as well as consulting an attorney.

January 07, 2025

Dealership Rating
Employee Rating

They were great they were very professional fair in pricing had me in/out quickly I was very satisfied More

by gibbslamont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

I was happy with everything but it would have been better to have some wiggle room on the price. More

by charliesqueen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max McHaney

December 21, 2024

Dealership Rating
Employee Rating

Service is above and beyond. It was discovered that my issue was more complicated than expected. They went to work to reschedule getting the job done right and explaining the pro More

by SMITHSTEVE997
Recommend Dealer
Yes

November 29, 2024

Dealership Rating
Employee Rating

Very nice and courteous staff, staff was very knowledge about the vehicle we purchased. Highly recommended this dealership!! More

by bones15830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 15, 2024

Dealership Rating
Employee Rating

Staff were knowledgeable, friendly, and attentive. Highly recommended and will return for future purchases. Love the car we left with. More

by rsanchez2430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max McHaney

November 05, 2024

Dealership Rating
Employee Rating

They did a fantastic job, and we love our new car. Highly recommend them to anyone looking! More

by jennyscheffsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 02, 2024

Dealership Rating
Employee Rating

My tires were not set so the correct tire pressure being low shows correctly which is a problem More

by pattumundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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