Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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5.0
80 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

5.0

80 Reviews

Write a Review

80 Reviews of Austin Simpson

June 21, 2024

Dealership Rating
Employee Rating

The new location is great! Austin was wonderful to work with, and this is why it is the second truck I have bought from him. More

by Big Scott
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jun 23, 2024

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2024

Dealership Rating
Employee Rating

Austin was cordial and helpful at every turn. He was knowledgeable about every question asked, and centered my concerns as a customer. He felt like a partner in this process, not someone trying t More

by Ataylor49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Austin and our team, and we look forward to working with you again.

June 19, 2024

Dealership Rating
Employee Rating

Very friendly and helpful. Very easy to deal with. Made my experience a pleasure. Delightful More

by Kato1s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2024

Dealership Rating
Employee Rating

Very helpful and attentive to our needs for now and the future. We liked the process. More

by DSTARUCH89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi

Jun 03, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jun 03, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

Dealership Rating
Employee Rating

Everything was a very pleasant experience, communication, process, and friendly. Very happy with all aspects. More

by Dhoert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Apr 26, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 06, 2024

Dealership Rating
Employee Rating

Very nice, all was good buying my new to me Equinox,, would recommend them to my friends,, Austin was very helpfil More

by genaz1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode

Apr 07, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2024

Dealership Rating
Employee Rating

I visited there the weekend of their move and everything was very seamless and organized despite a lot going on at the dealership. Austin was very patient, knowledgeable, friendly, and accommodating. More

by william_tate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Mar 16, 2024

Ken Ganley Ford Parma responded

Thank you so much, William, for your excellent review! We are so glad that Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 17, 2024

Dealership Rating
Employee Rating

"Exceptional service from Austin and the team at the car dealership! They made the process of purchasing my new 2023 Ford Escape incredibly smooth and efficient. From the moment I walked in, Austin was atte More

by Stephen Storch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Feb 18, 2024

Ken Ganley Ford Parma responded

Stephen, We are very happy to hear Austin provided you with such a positive experience! Congratulations on your new 2023 Ford Escape! We sincerely value your business and look forward to your next visit.

February 11, 2024

Dealership Rating
Employee Rating

Everyone at Ganley was so helpful and friendly. Buying by car took much less time than I expected based on past experience. More

by lkowalczyk1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Nick Feruito

Feb 11, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 08, 2024

Dealership Rating
Employee Rating

Right truck, right price. Austin was patient with my bank, who kept throwing up last minute roadblocks. When plans A and B didn't work out, we finally got it done. Austin a More

by Normsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Ken Ganley Ford Parma responded

It's fantastic to hear that Austin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

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