Super helpful and efficient.
Austin Simpson was my salesperson and was more than helpful with my purchase.
Austin Simpson was my salesperson and was more than helpful with my purchase.
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by Domeyer1996
Apr 01, 2025 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
If you like high standards, great individuals, great
help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just o
help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just overall a great experience. ..This is the place for you. Especially if you're a Ford person.
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by JakeW
Verified Customer
Verified Customer
Mar 27, 2025 -
Ken Ganley Ford Parma responded
Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
We appreciated their kindness and prompt follow up, they
really exceeded expectations. We love our Bronco and will recommend this location to our friends and family!
Thank you!
really exceeded expectations. We love our Bronco and will recommend this location to our friends and family!
Thank you!
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by arhea56
Verified Customer
Verified Customer
Mar 26, 2025 -
Ken Ganley Ford Parma responded
Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Austin, Nick, and our team were able to help, and we hope to see you again! Congratulations on your new Bronco!
Very knowledgeable about the vehicle that I ultimately
purchased. I would definitely return to Ken Ganley and purchase a vehicle from Austin Simpson again! Thank you!
purchased. I would definitely return to Ken Ganley and purchase a vehicle from Austin Simpson again! Thank you!
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by chewski216
Mar 19, 2025 -
Ken Ganley Ford Parma responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Nice people clean facility and cordial staff that work
there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another
there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another vehicle..
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by Ronfe
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2025 -
Ken Ganley Ford Parma responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Everyone we worked with were very nice and helpful.
All of them were knowledgeable in their respective areas. Thanks to all for a good experience.
All of them were knowledgeable in their respective areas. Thanks to all for a good experience.
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by Darlene
Verified Customer
Verified Customer
Mar 13, 2025 -
Ken Ganley Ford Parma responded
Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 14, 2025 -
Ken Ganley Ford Parma responded
Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Mark & Austin provided Excellent Customer Service and
flawlessly helped me through my purchase from beginning to end
flawlessly helped me through my purchase from beginning to end
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by Vaughn55
Mar 10, 2025 -
Ken Ganley Ford Parma responded
Vaugn, Thank you for your very kind review. Mark, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.
Did a great job taking care of my wants and needs.
Salesman had great knowledge of vehicles.
Salesman had great knowledge of vehicles.
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by jamesctown
Mar 06, 2025 -
Ken Ganley Ford Parma responded
Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Outstanding customer service,very easy to talk with.
attention to detail was evident. I would highly recommend.
attention to detail was evident. I would highly recommend.
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by wilse72
Feb 23, 2025 -
Ken Ganley Ford Parma responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Feb 26, 2025 -
Ken Ganley Ford Parma responded
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Austin hands down was the easiest to work with.
Thanks for finding what I needed !!
Thanks for finding what I needed !!
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by Gyro George
Feb 17, 2025 -
Ken Ganley Ford Parma responded
George, It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!