Austin Simpson

Salesperson was unprofessional, concerned about vaping while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra while outside having discussion. Can it really not wait? Ceramic coating is a scam, the dealership would be better off not trying to capture extra revenue from the service. The product requires paint correction for proper bonding, protection, and maintenance of a pristine surface. I was informed that paint correction is not performed on new vehicles once pointing out haze and water etching that was trapped underneath coating. I do appreciate the refund upon sharing my concern, but this was only after explaining the problem at length. I would not recommend the dealership or plan to purchase another vehicle from Ken Ganley Ford in the future. More

by Peter Verified Customer Verified Customer

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Very pleased with the service and care I received for my car! Thank you for the professional care! car! Thank you for the professional care! More

by TLSTAFFORD0 Verified Customer Verified Customer

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My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a convenient drive for me and the local manager, John Ruper, remained in management in the new location. I was contacted by a sales representative, Austin Simpson, via email and a phone call, and subsequently made an appointment to chat on Monday, October 21 at 3:45 p.m. I was interested in a Select model Mustang Mach-e, but saw a lovely red GT model on the lot. I had done a lot of checking online and felt that a GT was beyond my wildest dreams, and certainly beyond my budget. Austin and the dealership worked with me and put together a lease that fit by budget, including a very competitive trade-in for my low mileage 2017 Escape, and I drove the GT eX4 home by 6:45 the same day! I was very pleased with every stage of the dealer experience. Austin Simpson was well informed, listened well, and completely understood my position. I would recommend him and Ken Ganley Ford Parma to anyone interested in purchasing a Ford of any kind. More

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Very welcoming. Austin was amazing. Told him what I need and the team and him were able to get it done. Couldn’t be happier with the service. Will definitely be back Austin was amazing. Told him what I need and the team and him were able to get it done. Couldn’t be happier with the service. Will definitely be back. Thank you Austin and the Ken Ganley team! More

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Everyone was very kind and respectful. Very pleased with our experience at Ken Ganley Parma. Very pleased with our experience at Ken Ganley Parma. More

by xxkinkerbelle Verified Customer Verified Customer

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Excellent salesman. Excellent service, worked with this customer to get the vehicle I wanted at a fair price. Highly recommend Ken Ganley Ford Parma and Austin Simpson Excellent service, worked with this customer to get the vehicle I wanted at a fair price. Highly recommend Ken Ganley Ford Parma and Austin Simpson 👍 More

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Excellent service Co workers really nice and ready to help. Thanks for doing great job help. Thanks for doing great job More

by frankgarza1961 Verified Customer Verified Customer

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There are very friendly people there, recommended me a new car, very helpful, and affordable car notes new car, very helpful, and affordable car notes More

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Austin was amazing and made the process seamless! Great experience and very easy and smooth ! Great experience and very easy and smooth ! More

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Austin was soo nice and helpful he was very respectful and patient and willing to help with any issues and patient and willing to help with any issues More

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