Austin Simpson
Austin Simpson at Ken Ganley Ford Parma
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Austin Simpson

Sales Associate

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
116 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

116 Reviews

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116 Reviews of Austin Simpson

March 27, 2025

Dealership Rating
Employee Rating

If you like high standards, great individuals, great help, easy going, and strong business work with ethical practices. You can also speak with their team, as a normal person. Comfortability, and just o More

by JakeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Mar 27, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 25, 2025

Dealership Rating
Employee Rating

We appreciated their kindness and prompt follow up, they really exceeded expectations. We love our Bronco and will recommend this location to our friends and family! Thank you! More

by arhea56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Mar 26, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Austin, Nick, and our team were able to help, and we hope to see you again! Congratulations on your new Bronco!

March 18, 2025

Dealership Rating
Employee Rating

Very knowledgeable about the vehicle that I ultimately purchased. I would definitely return to Ken Ganley and purchase a vehicle from Austin Simpson again! Thank you! More

by chewski216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 11, 2025

Dealership Rating
Employee Rating

Nice people clean facility and cordial staff that work there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another More

by Ronfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito

Mar 11, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2025

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Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Tracy Sapienza

Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 08, 2025

Dealership Rating
Employee Rating

Mark & Austin provided Excellent Customer Service and flawlessly helped me through my purchase from beginning to end More

by Vaughn55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

Mar 10, 2025

Ken Ganley Ford Parma responded

Vaugn, Thank you for your very kind review. Mark, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 06, 2025

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Employee Rating

Did a great job taking care of my wants and needs. Salesman had great knowledge of vehicles. More

by jamesctown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 22, 2025

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Employee Rating

Outstanding customer service,very easy to talk with. attention to detail was evident. I would highly recommend. More

by wilse72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 26, 2025

Ken Ganley Ford Parma responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 17, 2025

Dealership Rating
Employee Rating

Austin hands down was the easiest to work with. Thanks for finding what I needed !! More

by Gyro George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Nick Feruito

Feb 17, 2025

Ken Ganley Ford Parma responded

George, It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

February 17, 2025

Dealership Rating
Employee Rating

Austin was easy to work with and addressed all of my concerns workout any issue. More

by g2passenger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let Austin and our team know if we can be of any more assistance.

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