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Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 9

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.9
204 Reviews
4.9

204 Reviews

Write a Review

204 Reviews of Austin Reiter

April 20, 2024

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Employee Rating

The employees are not morning people and if you use your debit card lake credit you get charged 3.5 percent es not fair last time I visited Beck More

by PEREZMIGUEL111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

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Apr 24, 2024

Beck Nissan responded

Hello Miguel, We regret to hear that your recent service experience did not meet your expectations. We do have notifications posted regarding the fees associated with the use of a credit card. Our scheduling agents inform our customers at the time that the appointment is scheduled as well. We're sorry for any inconvenience.

April 11, 2024

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Employee Rating

As always, the service was great. Reasonable rate and quick turn around. My go-to spot for auto work More

by SUSANKMILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

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Apr 15, 2024

Beck Nissan responded

Thanks Susan! We are happy to be your dealer of choice!

April 07, 2024

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Amazing customer service and most helpful to get you in the car or truck you want!! Highly recommended More

by donnaeichelsderfer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Attanasio, Chris Gatewood , Trevor Houser, Shane McBay

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Apr 08, 2024

Beck Nissan responded

Hello Donna! Thank you for letting us know about your great experience at our Nissan dealership! The opportunity to be your dealer of choice means a lot to us. We'll continue to do our best to earn your business in sales and service. Have a great day!!

April 05, 2024

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Employee Rating

Great place for all of your automotive needs and concerns. Love the staff kind and courteous. More

by mgriffis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Attanasio, Chris Gatewood , Trevor Houser, Shane McBay

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Apr 08, 2024

Beck Nissan responded

Hello Melita, Thanks for the 5-star review and for making us your dealer of choice! Your experiences at our dealership should always leave you with a feeling of confidence and trust. Our entire team will work hard to continue to provide that for you in the future. Have an awesome day!

April 03, 2024

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Employee Rating

The service on my car was done in a timely manner, and everything is working perfectly. It actually took about the amount if time I expected and the waiting area was clean and comfortable. Everyone I en More

by JCADAIR
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser, Ashley was very nice and was able to answer all of my questions. She also called me the next day to check that everything was good.

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Apr 08, 2024

Beck Nissan responded

Hi Janet! Thank you! We love hearing from our customers! Your comments will be shared with our team. We'll see you next time!

March 25, 2024

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Employee Rating

Everyone was friendly as soon as I pulled into the service area. Also, the service was very quick. More

by AVERYHUN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

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Mar 28, 2024

Beck Nissan responded

Hi Avery, Thanks for sharing with us and others. We aren't here to provide "satisfactory" service, our goal is always to provide exceptional customer service! Thank you for allowing us to the opportunity to do so and for making Beck Nissan your dealer of choice. Looking forward to seeing you on your next visit!

March 23, 2024

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Employee Rating

Scheduled an appointment to have service work performed on my 2023 Titan. The work scheduled was for an oil change, tire rotation, and multi-point check. More

by KATHYGOLFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears , Trevor Houser, Miss Patty

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Mar 28, 2024

Beck Nissan responded

Thank you Kathy! See you next time!

March 19, 2024

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The service was quick and very satisfying. In my experience the customer service reps. were very professional and there was a pleasant atmosphere! More

by ERICWRIGHT239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

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Apr 08, 2024

Beck Nissan responded

Hi Eric! We're very happy to hear that your service visit went well. It's always our goal to provide an exceptional customer experience. Thank you for trusting us with your business, we appreciate it. We look forward to seeing you next time!

March 15, 2024

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Employee Rating

The maintenance team went above and beyond to find my missing remote start fob. They refused the tip. It took 2 trips but they found it. Also love free car wash. Detailing very affordable. More

by gaylefla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Print

March 13, 2024

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Employee Rating

Very friendly staff! Made it a pleasure to get into another vehicle. I'm loving my Murano! Mike Pinner was an excellent Salesman. He took excellent care of me & made me h More

by hollywoodholly2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gatewood , Trevor Houser, Shane McBay, Mike Pinner

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