Austin Reiter
Austin Reiter at Beck Nissan

Austin Reiter | Page 8

Service Manager

Beck Nissan

252 US-17
Palatka, FL 32177

4.9
204 Reviews
4.9

204 Reviews

Write a Review

204 Reviews of Austin Reiter

June 22, 2024

Dealership Rating
Employee Rating

Austin is the absolute best manager Beck Nissan has ever had. He is always honest and he goes above and beyond for his customers. He is a great asset and deserves to be recognized. More

by mrsuniqueness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

Jun 24, 2024

Beck Nissan responded

Hi Dominique! Thank you very much for your kind words and for sharing your experience with us. We'll be sure to share your comments with Austin and our Nissan team. We appreciate your business. Have a wonderful afternoon!

June 22, 2024

Dealership Rating
Employee Rating

I called the day before to schedule a time for my 60k mile maintenance. They got me in the very next day. Austin was very pleasant to deal with on the phone and when I met him in person the next day. Als More

by EMABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier (forgot her name)

Jun 24, 2024

Beck Nissan responded

Thank you for taking a moment to share your dealership experience with us and our community! It's very important to us that our customer's feel well taken care of and know that their experience matters. We'll be here for you for all of your vehicle needs in sales or service. Thanks for trusting us with your business! Have an awesome afternoon!

June 17, 2024

Dealership Rating
Employee Rating

Poor communication, poor turnaround time for warranty repairs and service appts, very little follow through. If you don’t mind having to borderline harass adults to get things done, then it might be an o More

by Kp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trevor Houser

Jun 18, 2024

Beck Nissan responded

We are sorry to hear that you were unhappy with your recent service experience. We apologize for any inconvenience and we'd like an opportunity to discuss this with you to better understand the situation. Please call (386) 328-0244, ext. 135.

June 07, 2024

Dealership Rating
Employee Rating

Always a pleasure working with this crew ! ! Sales person is top notch and goes above and beyond to keep me happy.... More

by gerald13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anita Spears, Chris Gatewood , Shane McBay

June 05, 2024

Dealership Rating
Employee Rating

Always professional and top notch. They meet you with a smile and answer all the questions the customer asks. I’ll stay with Beck. I prefer quality. They are quality. More

by airboss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

June 02, 2024

Dealership Rating
Employee Rating

They keep emailing me and calling me even though I have NEVER purchased a car from there or even been to their dealership. Please leave me alone! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Gatewood , Trevor Houser, Shane McBay

Jun 03, 2024

Beck Nissan responded

Good morning! My name is Anita Spears. I am so sorry this is happening. If you will give me a call 386-328-2775 EXT 150 I am more than happy to take your name and # out of our system to keep this from happening. Thank you, Anita

May 30, 2024

Dealership Rating
Employee Rating

People are super friendly and go out of there way to accommodate you plus you get free car wash More

by EDSELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 15, 2024

Dealership Rating
Employee Rating

Friendly, courteous, knowledgeable. Great place to have your vehicle serviced. Waiting room and bathrooms are always clean. More

by WALDRONRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 15, 2024

Beck Nissan responded

Hi Ruby! Thank you very much for taking time out of your day to share your experience with us. We appreciate your business and look forward to assisting you with your vehicle needs for many years to come. Have a wonderful afternoon!

May 09, 2024

Dealership Rating
Employee Rating

Everyone has Always been polite and helpful, good service. I would recommend beck nissan for service. More

by MCCRYSTAL667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 13, 2024

Beck Nissan responded

Thank you for the 5-star review Timothy. We appreciate your business. See you on your next service visit!

May 09, 2024

Dealership Rating
Employee Rating

Austin and Trevor always take good care of me and my auto needs fast and reliably! More

by RACHELBOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Houser

May 09, 2024

Beck Nissan responded

Thank you for taking the time to send us in a review! We appreciate you!

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