The receptionist was very unfriendly.
No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I
No greeting or other interaction when we walked into the waiting room. The service tech who checked us in was great and the salesperson, Jennifer, I believe, was very enthusiastic and showed me her favorite new Rogue, but I wasn’t interested in a new vehicle yet.
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by CJWHITFORD
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2025 -
Beck Nissan responded
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience with our front desk team—it’s certainly not the impression we want to leave. Your comments will be shared with our staff so we can ensure every guest is greeted with the warmth and attention they deserve. We're glad to hear that the service technician and Jennifer made a positive impact during your visit. If there's anything we can do to improve your experience or assist you in the future, please don’t hesitate to reach out. We truly value your input and hope to have the opportunity to serve you better next time.
I love everything about Beck Nissan.
They are efficient, friendly and, most importantly, honest. I recommend them highly.
They are efficient, friendly and, most importantly, honest. I recommend them highly.
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by angelreign4
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Beck Nissan responded
Thank you, Angel. Our team at Beck Nissan appreciates your positive feedback. We'll see you next time around!
Apr 11, 2025 -
Beck Nissan responded
Hello Angel,
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you've had such a positive experience with us at Beck Nissan. Efficiency, friendliness, and honesty are values we truly pride ourselves on, and it means a lot to know they made an impact on your visit. We truly appreciate your recommendation and look forward to seeing you next time!
The dealership is always clean, and the people are always
friendly. They take time to answer any questions you have.
friendly. They take time to answer any questions you have.
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by LHUNT19
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2025 -
Beck Nissan responded
Thank you for taking a moment to share feedback from your recent service visit at Beck Nissan. We're very happy to hear that you were pleased with the customer experience that our team provided. We appreciate your business!
Great crew at this place.
..had a new transmission put in and they do quality work all the time!!
..had a new transmission put in and they do quality work all the time!!
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by MATT@BERRANGTEAM.COM
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2025 -
Beck Nissan responded
Hello Matt,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our crew and that you're happy with the quality of our work. We truly appreciate your trust in us and look forward to helping you anytime you need us in the future.
I’ve used services twice here and Everyone is very
friendly and accommodating to your needs.
friendly and accommodating to your needs.
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by MMCCRAY1217
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2025 -
Beck Nissan responded
That's what we like to hear! Thanks for sharing your experience and for giving us the opportunity to take care of your vehicle service needs. We'll certainly look forward to seeing you on your next visit!
Service department did a great job with the work I
requested. I had made an appointment ahead of time, they got me in on time and finished in a reasonable time as well. I would recommend Beck Nissan
requested. I had made an appointment ahead of time, they got me in on time and finished in a reasonable time as well. I would recommend Beck Nissan!
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by aa24
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Trevor Houser
Jan 24, 2025 -
Beck Nissan responded
Thank you for your kind words! We're glad to hear that our service department met your expectations and provided timely, quality work. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!
Service department has been very professional and the
work has been excellent. The only issue is I have been waiting on a replacement sensor part for 2 weeks and they have not called me or emailed me, so
work has been excellent. The only issue is I have been waiting on a replacement sensor part for 2 weeks and they have not called me or emailed me, so it check engine light is on all the time.
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by GREGROBERTS0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Trevor Houser
Jan 07, 2025 -
Beck Nissan responded
Hello Greg,
Thank you for taking the time to provide a 5-star review! We apologize for the delay in a status update on your replacement sensor. We'll reach out to the Service Manager and someone will be contacting you very soon. We appreciate your business and look forward to seeing you on your next visit. Have an awesome day!
Promises were not kept.
The sales person can confirm this. Repurchase agreement was made by your sales manager. He even restated his promise several times in the presence of
The sales person can confirm this. Repurchase agreement was made by your sales manager. He even restated his promise several times in the presence of your sales staff.
Now it is ignored.
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by STUARTREITER
Verified Customer
Verified Customer
Service Price Transparency
Promises were made to me about the repurchase of my
vehicle. They were not kept. Not even close.
vehicle. They were not kept. Not even close.
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by STUARTREITER
Verified Customer
Verified Customer
Upon arrival of my appointment I was greeted with
kindness and understanding as to what work needed to be done on my vehicle.
kindness and understanding as to what work needed to be done on my vehicle.
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by KATHYGOLFN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Trevor Houser
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