Austin Howell
Austin Howell at Clay Cooley Ford
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Austin Howell

Parts & Service Manager

Clay Cooley Ford

633 TX-360
Arlington, TX 76011

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4.7
80 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.7

80 Reviews

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80 Reviews of Austin Howell

May 07, 2025

Dealership Rating
Employee Rating

First I would like to say is bring back Austin Howell and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. More

by craneworx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris James (Service Technician), Willie (The Porter)

April 30, 2025

Dealership Rating
Employee Rating

Very nice employees at clay cooley helped me out every step of the way nice More

by Blair.dell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia, Chris Cook, Jason Alvarez , Latoya Childs

April 29, 2025

Dealership Rating
Employee Rating

Great managers and salesman would recommend to family members and friends. As soon as we walked in the store we were greeted and not pressured. More

by yvette06102003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

It was very nice and everyone was friendly I enjoyed the experience the most recommended More

by loser25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2025

Dealership Rating
Employee Rating

Fast friendly service always knowledgeable with any questions i have on repairs. Everything time Im greeted with a smile. More

by MARYLEAL1973
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 01, 2025

Dealership Rating
Employee Rating

The dealership staff is an amazing place from start to finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go More

by SHAWNTAYELIZARDO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
Employee Rating

Great service! The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. More

by NENY4J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney , Anastasio Ortega and Tai

March 04, 2025

Dealership Rating
Employee Rating

They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. More

by DRECOOPER89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

February 26, 2025

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Employee Rating

Excellent customer service very pleased with the service provided by you.. thank you for your help More

by Djohnson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

February 19, 2025

Dealership Rating
Employee Rating

Great communication. Advisor was very knowledgeable and helpful. I feel very pleased with service done. More

by 5tmultiserviceco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

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