
Dealership Experience
7 yrs, 1 mo
Industry Experience
11 yrs, 4 mos
Languages Spoken
English
80 Reviews
Write a Review80 Reviews of Austin Howell
May 07, 2025
First I would like to say is bring back Austin Howell and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. Howell is more people friendlier and very knowledgeable of FORD products. I been bring 5 different FORD vehicles to this service department since 1992! Another person you should take care of is service technician Chris James, also very knowledgeable (AT LEAST HE OWNS A FORD). So who every is reading this sends it to the right people to get there xxxx together and get ride of the D.J.P.P. Other than that I'm happy with the out come AFTER Mr. Howell and Chris James took over the service of my vehicle and of the relationship I've had in the past with Mr. Howell. Dropped vehicle off for service: 1. 2/14-3/19 not fixed (DJPP still had it) 2. 3/24-3/31 not fixed (DJPP still had it) 3. 4/1-5/5 Chris James and Mr. Howell did what (DJPP) could not do! I WOULD ONLY RECOMMEND THIS SERVICE CENTER AFTER SOME CHANGES AT MANAGEMENT. In closing I give Austin Howell and Chris James 5 STARS and the DJPP, It's not worth my time.... Thank You Dan C. Ford Owner Since 1984 More
Other Employees Tagged: Chris James (Service Technician), Willie (The Porter)
April 30, 2025
Very nice employees at clay cooley helped me out every step of the way nice step of the way nice More
Other Employees Tagged: Robert Garcia, Chris Cook, Jason Alvarez , Latoya Childs
April 29, 2025
Great managers and salesman would recommend to family members and friends. As soon as we walked in the store we were greeted and not pressured. members and friends. As soon as we walked in the store we were greeted and not pressured. More
Other Employees Tagged: Justin Villa, Eligio Melgoza Jr, Robert Garcia, Chris Cook
April 02, 2025
Fast friendly service always knowledgeable with any questions i have on repairs. Everything time Im greeted with a smile. questions i have on repairs. Everything time Im greeted with a smile. More
Other Employees Tagged: James Toney, Justin Villa, Robert Garcia, Alec Raetz, Anastacio "Nacho" Ortega, Oscar Sanchez, Matt Ellis, Chris Cook, Jason Alvarez
April 01, 2025
The dealership staff is an amazing place from start to finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go when i arrived ! Love this place and the service team 5 stars great job on all that you all do!! More
Other Employees Tagged: James Toney, Alec Raetz, Anastacio "Nacho" Ortega, Matt Ellis, Chris Cook, Jason Alvarez
March 10, 2025
Great service! The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. More
Other Employees Tagged: James Toney , Anastasio Ortega and Tai
March 04, 2025
They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. are willing to help. I recommend this dealership to anyone looking for a vehicle. More
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
February 26, 2025
Excellent customer service very pleased with the service provided by you.. thank you for your help provided by you.. thank you for your help More
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
February 19, 2025
Great communication. Advisor was very knowledgeable and helpful. I feel very pleased with service done. Advisor was very knowledgeable and helpful. I feel very pleased with service done. More
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

