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Austin Howell
Refer Me
77 Reviews
Dealership Experience
7 yrs
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
77 Reviews
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77 Reviews of Austin Howell
Verified Customer
April 02, 2025
Fast friendly service always knowledgeable with any questions i have on repairs. Everything time Im greeted with a smile. questions i have on repairs. Everything time Im greeted with a smile. More
by MARYLEAL1973
Other Employees Tagged: James Toney, Justin Villa, Robert Garcia, Alec Raetz, Anastacio "Nacho" Ortega, Oscar Sanchez, Matt Ellis, Chris Cook, Jason Alvarez
April 01, 2025
The dealership staff is an amazing place from start to finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go finish! Everything done in a timely manner! Got to work on time from them dropping me off and got picked and back to my car where if was ready to go when i arrived ! Love this place and the service team 5 stars great job on all that you all do!! More
by SHAWNTAYELIZARDO13
Other Employees Tagged: James Toney, Alec Raetz, Anastacio "Nacho" Ortega, Matt Ellis, Chris Cook, Jason Alvarez
March 10, 2025
Great service! The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. More
by NENY4J
Other Employees Tagged: James Toney , Anastasio Ortega and Tai
March 04, 2025
They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. are willing to help. I recommend this dealership to anyone looking for a vehicle. More
by DRECOOPER89
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
February 26, 2025
Excellent customer service very pleased with the service provided by you.. thank you for your help provided by you.. thank you for your help More
by Djohnson83
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
February 19, 2025
Great communication. Advisor was very knowledgeable and helpful. I feel very pleased with service done. Advisor was very knowledgeable and helpful. I feel very pleased with service done. More
by 5tmultiserviceco
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
February 11, 2025
I had a great experience. Thanks for all the clay cooley ford team. They did an awesome job. Thanks for all the clay cooley ford team. They did an awesome job. More
by JANETMARIN61
Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood
January 02, 2025
Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More
by VSA
Other Employees Tagged: Kevin` Pryor, James Toney , Shannon Burris, Marc Prestwood
