Dealership Experience
6 yrs, 9 mos
Industry Experience
11 yrs
Languages Spoken
English
69 Reviews
Write a Review69 Reviews of Austin Howell
January 02, 2025
Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More
Other Employees Tagged: Marc Prestwood, Kevin` Pryor, Shannon Burris, James Toney
December 12, 2024
My service experience was great. I was well informed and attended to. Will definitely be back. I was well informed and attended to. Will definitely be back. More
Other Employees Tagged: Jonathan Pope , Gregory Wood
November 28, 2024
Dealing is more than wonderful. With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with Ford Clay Cooley Arlington Company because it is more than wonderful. More
Other Employees Tagged: Yasseen Malas, James Toney, Justin Villa , Ryan Butler
October 04, 2024
The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly recommend for any service or new car purchase you buy from here. The general manager was very communicative, the finance team was nothing short then amazing they also took a time to introduced me to their service directors and tax. Should I have any issues in the future and they were eager to help and any kind of way possible. just amazing group of people ! More
Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Justin Villa , also James in finance!
May 17, 2024
Don Davis Ford is truly AMAZING! They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. More
Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Jared and Faraz
April 25, 2024
Kevin did an awesome job from beginning to end communicating every step of the way communicating every step of the way More
Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Kevin, Pryor
February 19, 2024
I recently had the pleasure of purchasing a vehicle from Don Davis, and I must say I will be a returning customer. The staff was incredibly knowledgeable about their inventory and patience. What truly se Don Davis, and I must say I will be a returning customer. The staff was incredibly knowledgeable about their inventory and patience. What truly set Don Davis and their General Manager Jeremy apart was their commitment to getting the deal done apart from all odds. Despite a unique situation they clearly are interested in customer satisfaction and doing right by the customer. Additionally, their financing options were flexible and tailored to my specific financial situation, making the purchasing process smooth and stress-free - and actually fairly quick. The level of customer service I received at Don Davis exceeded my expectations, and I would highly recommend them to anyone in the market for a new or used car - I’ll of course be servicing my vehicle there as well. More
Other Employees Tagged: Yasseen Malas, Alex Alvarado , Ryan Butler, Jeremy Payne
February 18, 2024
I have been a Don Davis Customer for 40 years! Enough said!❤️. I would never think about going to any other Dealer for service, repair, or a new Lincoln! Enough said!❤️. I would never think about going to any other Dealer for service, repair, or a new Lincoln! More
Other Employees Tagged: Marc Prestwood , Ryan Butler, Jeremy Payne, Marcie Thompson
January 30, 2024
Fast and professional, these men and women at Don Davis Ford make me proud to be a Ford owner. Ford make me proud to be a Ford owner. More
Other Employees Tagged: Marc Prestwood, Kevin` Pryor, Shannon Burris, Jonathan Pope, James Toney , Kaylnne Bledsaw, Ryan Butler, Jeremy Payne, Marcie Thompson