Austin Howell
Austin Howell at Clay Cooley Ford
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Austin Howell

Parts & Service Manager

Clay Cooley Ford

633 TX-360
Arlington, TX 76011

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4.7
74 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.7

74 Reviews

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74 Reviews of Austin Howell

March 10, 2025

Dealership Rating
Employee Rating

Great service! The advisor friendly and communicative. Didn’t have any problems. Dropped my vehicle for service and it was ready on time. More

by NENY4J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney , Anastasio Ortega and Tai

March 04, 2025

Dealership Rating
Employee Rating

They’re a good team of self motivated individuals that are willing to help. I recommend this dealership to anyone looking for a vehicle. More

by DRECOOPER89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

February 26, 2025

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Employee Rating

Excellent customer service very pleased with the service provided by you.. thank you for your help More

by Djohnson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

February 19, 2025

Dealership Rating
Employee Rating

Great communication. Advisor was very knowledgeable and helpful. I feel very pleased with service done. More

by 5tmultiserviceco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

February 11, 2025

Dealership Rating
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I had a great experience. Thanks for all the clay cooley ford team. They did an awesome job. More

by JANETMARIN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney, Justin Villa , Shannon Burris, Joseph Ley, Jonathan Pope, Marc Prestwood

January 02, 2025

Dealership Rating
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Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple More

by VSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin` Pryor, James Toney , Shannon Burris, Marc Prestwood

December 12, 2024

Dealership Rating
Employee Rating

My service experience was great. I was well informed and attended to. Will definitely be back. More

by NAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Pope, Gregory Wood

November 28, 2024

Dealership Rating
Employee Rating

Dealing is more than wonderful. With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with More

by Ahmad abou shear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yasseen Malas, James Toney, Justin Villa , Ryan Butler

October 04, 2024

Dealership Rating
Employee Rating

The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec More

by MFSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney , Shannon Burris, Ryan Butler, Joseph Ley, Jeremy Payne, Jonathan Pope, Marc Prestwood, Marcie Thompson, Justin Villa , also James in finance!

May 17, 2024

Dealership Rating
Employee Rating

Don Davis Ford is truly AMAZING! They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. More

by roberts.glenn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Toney , Shannon Burris, Ryan Butler, Joseph Ley, Jeremy Payne, Jonathan Pope, Marc Prestwood, Marcie Thompson, Jared and Faraz

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