Austin Howell
Austin Howell at Clay Cooley Ford
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Austin Howell

Parts & Service Manager

Clay Cooley Ford

633 TX-360
Arlington, TX 76011

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4.7
69 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.7

69 Reviews

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69 Reviews of Austin Howell

January 02, 2025

Dealership Rating
Employee Rating

Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple More

by VSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 12, 2024

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My service experience was great. I was well informed and attended to. Will definitely be back. More

by NAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Pope , Gregory Wood

November 28, 2024

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Employee Rating

Dealing is more than wonderful. With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with More

by Ahmad abou shear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yasseen Malas, James Toney, Justin Villa , Ryan Butler

October 04, 2024

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The communication with the entire staff was amazing, always on target always on point. It was no hassle. Probably one of the easiest transactions I have ever made in a process of a vehicle. I highly rec More

by MFSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Justin Villa , also James in finance!

May 17, 2024

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Don Davis Ford is truly AMAZING! They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. More

by roberts.glenn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Jared and Faraz

April 25, 2024

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Employee Rating

Kevin did an awesome job from beginning to end communicating every step of the way More

by Ed1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Prestwood, Shannon Burris, Jonathan Pope, James Toney, Joseph Ley , Ryan Butler, Jeremy Payne, Marcie Thompson, Kevin, Pryor

February 19, 2024

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Employee Rating

I recently had the pleasure of purchasing a vehicle from Don Davis, and I must say I will be a returning customer. The staff was incredibly knowledgeable about their inventory and patience. What truly se More

by eknickell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yasseen Malas, Alex Alvarado , Ryan Butler, Jeremy Payne

February 18, 2024

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I have been a Don Davis Customer for 40 years! Enough said!❤️. I would never think about going to any other Dealer for service, repair, or a new Lincoln! More

by bdoors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Prestwood , Ryan Butler, Jeremy Payne, Marcie Thompson

January 30, 2024

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Fast and professional, these men and women at Don Davis Ford make me proud to be a Ford owner. More

by NOELDELACRUZ95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Prestwood, Kevin` Pryor, Shannon Burris, Jonathan Pope, James Toney , Kaylnne Bledsaw, Ryan Butler, Jeremy Payne, Marcie Thompson

January 20, 2024

Dealership Rating
Employee Rating

Great service! Very professional staff. Super knowledgeable about all the aspect of the vehicles. Highly recommend! More

by MFSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Butler, Jeremy Payne

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