Austin Houpt
Austin Houpt at Mercedes-Benz of Grapevine
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Austin Houpt

Sales Experience Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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17 Reviews
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17 Reviews

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17 Reviews of Austin Houpt

May 03, 2024

Dealership Rating
Employee Rating

Great customer service. Austen really took care of me when purchasing a CPO C-300. More

by Pamela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 27, 2023

Dealership Rating
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Austin is truly a gentleman. He is only interested in helping you meet your needs, not just selling you a vehicle. No high pressure. Austin makes buying a car fun. Mercedes-Benz More

by Daniel Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 01, 2023

Dealership Rating
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I just sold my vehicle to Mercedes-Benz Grapevine. It was the best experience. My salesman was Austin Houpt. He looked at my car and immediately told me what the dealership would give me for it. H More

by CLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 15, 2022

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A great low pressure atmosphere and everyone really worked hard to win a new customer and they succeeded! More

by Ljhrover
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 27, 2022

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Austin Houpt is professional, friendly and great to work with. He took his time to answer all of our questions and the purchase process was very smooth. There were no marks up on the price and Austin also f More

by Yu L
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Colonne

November 07, 2021

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Clearly Outstanding . I was rescued from my distress. I was very impressed by the clear instructions. The Patience and efficient deliver of responses are very comendable More

by Coco puff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2021

Mercedes-Benz of Grapevine responded

Thank you! We are so grateful to have Austin on the team. His patience is what brings his clients back to Mercedes-Benz of Grapevine to work with him. We hope you enjoyed an elevated experience and congrats on your purchase!

January 05, 2021

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Austin Houpt did a terrific job selling us our car!! Very courteous, professional, worked with us late into the day to get the deal done. We were highly impressed and definitely recommend!!!! More

by JosephMuthukattil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 10, 2020

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Our sales associate, Austin was exceptional! We had a specific model, color, and interior in mind and he went above and beyond to find what we were looking for. We live 4 hours from Grapevine and we were More

by MilesDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Stanford

November 18, 2020

Dealership Rating
Employee Rating

Austin was amazing to work with!!! He was very helpful and knowledgeable about the vehicle. He's very honest and still follows up with us. More

by spain_texas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 01, 2019

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Purchase a pre-owned vehicle and the customer service for purchase was excellent. The car was well detailed and prepared at purchase. Thanks Austin H. More

by Doingthat2
Recommend Dealer
Yes
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