Austin Givens

I wanted to review Royal Moore so others had a good idea of what to expect. Austin is a super nice and compassionate salesperson. He didn't pressure us, which we experienced with other salespeople. We took of what to expect. Austin is a super nice and compassionate salesperson. He didn't pressure us, which we experienced with other salespeople. We took over 1 year to buy a new car. Austin was very dedicated and let us know when a car came in for us. He made the purchase very easy! I didn't work with the other salespeople, but they were supportive as we were buying I have a delicate immune system, and he let Kci know. Kci wiped down the desk and door handle, even making sure I signed with a pen he had sterilized. I liked that this dealership had a policy of not having sick workers stay at work. As for finance, I had an ok experience, but I didn't like the pressure being placed on us to buy that day. I liked that we had 30 days to cancel. Also, we were able to cancel after 30 days with the slight fee. This warrant has prorated so you can ask or a refund it anytime. What I didn't like about it is that I bought, then when I picked up the car, the person was asking me why I wanted to cancel the warranty. That was not Kci. I felt Less comfortable with the person I dealt with when I picked the car up. I managed to cancel, But it won't take up to a month to get my money back, Despite the fact that I gave a separate check for that and signed a finance agreement. I was a little concerned that the cashed my check right away, Because that money wasn't going to be there for about a week. Overall, I'd recommend this dealership. However, If you're somebody who has an illness or chronic pain like I do, You might just want to go with a place in town. The reason I say this is because the dealership's guarantee on the transmission and engine likely wouldn't matter if the person doesn't have the confidence that the car will last. I was told that these cars aren't as reliable as the ones from 20 years ago or even 10 years ago. I am pleased with the car, which I think will last for a long time! I don't agree with the idea that it won't, but a warranty gives 10 years of no worrying. More

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Super helpful with price. He was friendly, easy to talk to, and great being that I was a first time buyer. He was friendly, easy to talk to, and great being that I was a first time buyer. More

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Super easy to work with. Filled in for our original salesman who was out and picked up the pieces! Filled in for our original salesman who was out and picked up the pieces! More

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Austin was great to work with and I drove home in a new Tundra with a great deal. Austin is patient and incredibly friendly, I would highly recommend asking for him! Tundra with a great deal. Austin is patient and incredibly friendly, I would highly recommend asking for him! More

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I had almost given up on my dream forever car and then I got a call from Kalab saying he found my rare discontinued car. After running the numbers, I was worried I was gonna have to let the car go because i got a call from Kalab saying he found my rare discontinued car. After running the numbers, I was worried I was gonna have to let the car go because it was extremely out of my price range. The team at royal moore were amazing and made the magic happen and even took a hit in profit to make sure I went home with my dream car and I’m forever grateful for that. Kalab and Austin made my dream come true! More

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Our experience was very good at this dealership. Everyone was very helpful and friendly. they explained everything to us so that we could understand the whole process. We used the Costco Auto Progra Everyone was very helpful and friendly. they explained everything to us so that we could understand the whole process. We used the Costco Auto Program to find the right Toyota Dealership and were not disappointed in the least at this dealership. More

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Dealership and everyone that assisted me with my transaction was flawless. I really enjoyed my experience with Taylor Moore Toyota and the awesome staff that thrives here. I am overjoyed and highly transaction was flawless. I really enjoyed my experience with Taylor Moore Toyota and the awesome staff that thrives here. I am overjoyed and highly recommend this establishment. Again, thanks Austin & Brooke and of course Nicholas! More

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Austin was very patient and helpful. He took his time to help us. Thank you Austin. He took his time to help us. Thank you Austin. More

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Drove up to this dealership from 4. 5 hours away, So very worth it! Our experience was the best we've ever had at any dealership, hands down! AUSTIN made all the difference! 5 hours away, So very worth it! Our experience was the best we've ever had at any dealership, hands down! AUSTIN made all the difference! More

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Friendly people and less pressure sales. Provide good information for customer needs. Highly recommended dealership. Provide good information for customer needs. Highly recommended dealership. More

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