Austin Fitzgerald
Austin Fitzgerald at Metro Ford of OKC
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Austin Fitzgerald

Finance Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Austin Fitzgerald

October 30, 2024

Dealership Rating
Employee Rating

Chris Derrick always takes time to understand our needs, then finds the vehicle to meet our needs! This is our 4th vehicle purchase from Chris Derrick and Metro Ford! More

by rbrower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Metro Ford of OKC responded

Thank you for your loyalty and kind words! We're thrilled to hear Chris continues to deliver great service. We truly appreciate your trust in us and look forward to assisting you with your next vehicle!

October 30, 2024

Dealership Rating
Employee Rating

Chris was an excellent salesman. He made the buying process extremely easy and smooth for us, as we came from Texas. Will return to buy from him again! More

by Misty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 30, 2024

Metro Ford of OKC responded

Thank you, Misty! We're glad Chris made the process easy, especially with you coming from Texas. We look forward to seeing you again for your next purchase!

October 27, 2024

Dealership Rating
Employee Rating

I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag More

by darthead1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aissam Arsalane, Kendall Sample

Oct 28, 2024

Metro Ford of OKC responded

We’re sorry to hear about your experience, darthead1998. This is not the level of service we strive for. Please reach out directly so we can assist you with your tags and ensure this gets resolved promptly.

October 11, 2024

Dealership Rating
Employee Rating

Metro Ford was awesome. I was leasing a Mach-e which isn’t a common thing in Oklahoma. The whole team was great throughout the process. Learning as we went together and neve More

by James Cain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 14, 2024

Metro Ford of OKC responded

Thank you for the fantastic feedback, James! We're thrilled to hear you had an awesome experience leasing a Mach-E with our team. It's great to know that Chris and the rest of the staff made the process enjoyable and transparent. We appreciate your business and look forward to seeing you again!

October 10, 2024

Dealership Rating
Employee Rating

Kendall was great. If he didn’t have the answer, he found it. Austin on the other hand was less than impressive, especially once the money was sent. He acted as if he More

by ajstrmd_ke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kendall Sample

Oct 16, 2024

Metro Ford of OKC responded

Thank you for your feedback. We're glad to hear Kendall provided great service, but we're sorry your experience with Austin was disappointing. We take your concerns seriously and will address them to improve. Please let us know if there's anything more we can do to assist you.

October 02, 2024

Dealership Rating
Employee Rating

Chris is the best communicator and hides nothing from you sales professional I have ever dealt with. Metro Ford has a great asset having Chris Derrick. I must add that all their staff has always treated me w More

by Slewis9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 02, 2024

Metro Ford of OKC responded

Hi Slewis9, thank you for your kind words! We're delighted to hear about your positive experience with Chris and our team. Your trust means a lot to us, and we look forward to serving you again in the future!

October 02, 2024

Dealership Rating
Employee Rating

Quick car transaction, no pressure and people who know what they are selling. Very good customer service and knowledgeable staff. Great Experience!! Will definitely use Metro Ford again and will tell oth More

by Paul.anderson69cam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 02, 2024

Metro Ford of OKC responded

Hi Paul, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. We appreciate your support and look forward to assisting you again in the future!

September 28, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was extremely helpful and easy to work with. Chris Derrick was awesome in helping me to get through the buying process. Charles and Jennifer were great with helping me find and vie More

by tagctg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick, Charles Waddle, Robert Powell , Jennifer Aguirre

Oct 01, 2024

Metro Ford of OKC responded

Thank you for your fantastic feedback! We're so glad to hear that Chris, Charles, Jennifer, and our financing team made your buying experience enjoyable and seamless. We appreciate your kind words and look forward to assisting you again!

September 22, 2024

Dealership Rating
Employee Rating

First class experience at Metro Ford of OKC. They were very easy to work with More

by mattf2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 30, 2024

Metro Ford of OKC responded

Thank you for your feedback, Matt! We're thrilled to hear that you had a first-class experience at Metro Ford and found our team easy to work with. We appreciate your support and look forward to assisting you again!

September 22, 2024

Dealership Rating
Employee Rating

I will never recommend this dealership to anyone. I will actively suggest people not go here. More

by OKC buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Donnie Graham, Shannon Fein

Oct 02, 2024

Metro Ford of OKC responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we’d like to understand what went wrong. Please reach out so we can address your concerns and improve our service. Thank you for sharing your thoughts.

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