Austin Fitzgerald
Austin Fitzgerald at Metro Ford of OKC
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Austin Fitzgerald

Finance Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Austin Fitzgerald

December 09, 2024

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Employee Rating

My husband and I had the pleasure of working with Shannon Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took t More

by shannonjdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Powell, Shannon Fein

Dec 10, 2024

Metro Ford of OKC responded

Thank you so much for your kind words! We’re thrilled to hear that Shannon made the car-buying experience smooth and stress-free for you and your family. Finding the perfect car for your daughter is a big milestone, and we’re glad Shannon could assist with his expertise and care. We’ll be sure to share your wonderful feedback with him! 😊🚗

Dec 09, 2024

shannonjdavis responded

My husband and I had the pleasure of working with Shannon Fein at Metro Ford. We were in the market for a new car for our daughter . Shannon was incredibly knowledgeable about the different models and took the time to understand our needs. He answered all our questions ( which were many) and provided honest advice and never pressured us into making a decision. We found the perfect car for our daughter thanks to Shannon’s help. The buying process was smooth and stress-free. We highly recommend Shannon to anyone looking for a new or used vehicle Thank you Shannon for your excellent service.

November 29, 2024

Dealership Rating
Employee Rating

Love this place. treated me Great..I would recommend to anyone and everyone..Chris is amazing!!!! More

by Metro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Dec 02, 2024

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad to hear you had a great experience, and we appreciate your recommendation. We'll be sure to pass your kind words along to Chris!

November 24, 2024

Dealership Rating
Employee Rating

What a magnificent experience working with everyone one at Metro Ford. I will be recommending anyone I know to purchase from them. Best buying experience ever!! More

by suthrngent0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Powell, Shannon Fein

Nov 25, 2024

Metro Ford of OKC responded

Thank you for your amazing feedback! We're thrilled to hear you had the best buying experience with us. Your recommendation means the world to us! 😊🚗

November 21, 2024

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Employee Rating

We had an excellent experience purchasing our car from Metro Ford! Shannon, our salesman, was incredibly knowledgeable, friendly, and made the entire process smooth and enjoyable. Austin in finance was eq More

by Cat Pierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Fein

Nov 22, 2024

Metro Ford of OKC responded

Thank you, Cat, for your amazing feedback! We're thrilled to hear Shannon and Austin made your car-buying experience smooth and enjoyable. Your recommendation means the world to us, and we’re so glad you’re happy with your purchase. Welcome to the Metro Ford of OKC family! 🚗💙

October 30, 2024

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Employee Rating

Chris Derrick always takes time to understand our needs, then finds the vehicle to meet our needs! This is our 4th vehicle purchase from Chris Derrick and Metro Ford! More

by rbrower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Metro Ford of OKC responded

Thank you for your loyalty and kind words! We're thrilled to hear Chris continues to deliver great service. We truly appreciate your trust in us and look forward to assisting you with your next vehicle!

October 30, 2024

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Employee Rating

Chris was an excellent salesman. He made the buying process extremely easy and smooth for us, as we came from Texas. Will return to buy from him again! More

by Misty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 30, 2024

Metro Ford of OKC responded

Thank you, Misty! We're glad Chris made the process easy, especially with you coming from Texas. We look forward to seeing you again for your next purchase!

October 27, 2024

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Employee Rating

I have been waiting 2 weeks for a return call from Austin about my tags and nothing very poor customer service and still no tag More

by darthead1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aissam Arsalane, Kendall Sample

Oct 28, 2024

Metro Ford of OKC responded

We’re sorry to hear about your experience, darthead1998. This is not the level of service we strive for. Please reach out directly so we can assist you with your tags and ensure this gets resolved promptly.

October 11, 2024

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Employee Rating

Metro Ford was awesome. I was leasing a Mach-e which isn’t a common thing in Oklahoma. The whole team was great throughout the process. Learning as we went together and neve More

by James Cain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 14, 2024

Metro Ford of OKC responded

Thank you for the fantastic feedback, James! We're thrilled to hear you had an awesome experience leasing a Mach-E with our team. It's great to know that Chris and the rest of the staff made the process enjoyable and transparent. We appreciate your business and look forward to seeing you again!

October 10, 2024

Dealership Rating
Employee Rating

Kendall was great. If he didn’t have the answer, he found it. Austin on the other hand was less than impressive, especially once the money was sent. He acted as if he More

by ajstrmd_ke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kendall Sample

Oct 16, 2024

Metro Ford of OKC responded

Thank you for your feedback. We're glad to hear Kendall provided great service, but we're sorry your experience with Austin was disappointing. We take your concerns seriously and will address them to improve. Please let us know if there's anything more we can do to assist you.

October 02, 2024

Dealership Rating
Employee Rating

Chris is the best communicator and hides nothing from you sales professional I have ever dealt with. Metro Ford has a great asset having Chris Derrick. I must add that all their staff has always treated me w More

by Slewis9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Derrick

Oct 02, 2024

Metro Ford of OKC responded

Hi Slewis9, thank you for your kind words! We're delighted to hear about your positive experience with Chris and our team. Your trust means a lot to us, and we look forward to serving you again in the future!

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