Austin Faul
Austin Faul at Schomp BMW

Austin Faul | Page 4

Senior Client Advisor, Certified Mentor

Schomp BMW

1190 Plum Valley Ln
Highlands Ranch, CO 80129

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61 Reviews

Hello, my name is Austin Faul and I am originally from Wisconsin. I moved to Colorado in 2018 and jumped right into the automotive industry after previously doing factory work. I started out with Schomp MINI before moving over to Schomp BMW. My favorite vehicle model is the BMW M3, always has been, always will be. When I am not at work, you can find me traveling, skiing, playing video games, or doing anything car related!

Dealership Experience

5 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

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61 Reviews

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61 Reviews of Austin Faul

September 04, 2021

Dealership Rating
Employee Rating

Austin although no longer calling himself a genius was absolutely the consummate genius. He showed me and explain to me how I could not only configure my phone but use Apple play as well as other features More

by debpilotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth KJ Schroeder

Sep 07, 2021

Schomp BMW responded

We are thrilled to read your glowing feedback about Austin! He is an important member of our team and we will be sure to let him know how much you appreciated his help. Thank you for choosing Schomp BMW of Highlands Ranch, we hope you are loving your new car!

August 21, 2021

Dealership Rating
Employee Rating

We have received prompt and quality service from Schomp BMW since 1995. We are very pleased with Austin Faul's professionalism as a sales representative. More

by Dctawny95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Murphy

Aug 23, 2021

Schomp BMW responded

Thank you for the outstanding feedback and for your loyal business over the years - we're honored and grateful for your ongoing support! Safe travels, and we hope to see you back at Schomp BMW of Highlands Ranch again down the road!

August 13, 2021

Dealership Rating
Employee Rating

Austin was great!! We was patient, walked us through three cars and tracked down one we were interested in. He was very knowledgeable and helpful! Highly recommend! More

by KMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Schomp BMW responded

Thanks for dropping by to review us! We're delighted to hear that Austin made your visit such a success, and we appreciate you doing business with our team! Take care! - the Schomp BMW of Highlands Ranch staff

August 10, 2021

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Employee Rating

I would say that the initial purchase was great, easy and all is well. My problem lies in the follow up. It has been 2 months and the promises made about what is owed is still outstanding. No contact or foll More

by Brandon.halte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Schomp BMW responded

Brandon, I'm very sorry for the delay in reaching out. This isn't the communicative care we aim to deliver. I will look into this and have a team member get in touch as soon as possible, but in the meantime, please feel free to contact me directly. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com

July 11, 2021

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Employee Rating

Austin was a pleasure to work with. He was very communicative and helpful and we would highly recommend working with him. He went above and beyond and always kept us up to date on the status of our More

by Erinsimms
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 12, 2021

Schomp BMW responded

Thank you for taking the time to leave us a review! We are pleased to hear that Austin took good care of you here at Schomp BMW of Highlands Ranch, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

July 08, 2021

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Employee Rating

I had a spectacular time with Austin he is very knowledgeable about the brand and treated me with a tremendous amount of respect I would recommend him to all my friends and family More

by Stephencherrygt4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Schomp BMW responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals so we will be sure to let Austin know you appreciated him going above and beyond to assist you. We hope to see you at Schomp BMW of Highlands Ranch again next time!

June 07, 2021

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Employee Rating

Austin was great to work with and extremely helpful through the buying process. Overall I found Schomp an excellent dealership to work with. Great inventory and the process was simple and fair. High More

by Tklodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Tucker

Jun 07, 2021

Schomp BMW responded

Congratulations on your new car! We are delighted that Austin made the purchase process so positive and successful. Thank you for trusting Schomp BMW of Highlands Ranch with your business!

June 04, 2021

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Austin was extremely Helpful in finding the car for us. He took a lot of time to make sure to go through all of the pros and cons of the different cars. He also walked us through all of the features. He wa More

by raeiseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Schomp BMW responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful experience working with Austin and the Schomp BMW of Highlands Ranch team. Drive safely in your new vehicle, and we hope to see you again down the road!

May 25, 2021

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Employee Rating

Great experience from start to finish! Austin was great to work with, as was Nico from the genius team! Thanks for your help and excellent customer service! More

by Kelmax
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Niko Nghiem

May 25, 2021

Schomp BMW responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a good experience working with Austin and Nico here at Schomp BMW of Highlands Ranch, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 23, 2021

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Employee Rating

Austin was great. Overall experience at Schomp was good but did take a bit longer than expected. We wouldn’t agree with the Schomp claim of a quick sale. More

by Noneofyourbusiness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Schomp BMW responded

Thank you for this feedback as well as your patience throughout this process. We are happy to hear that Austin helped you drive home as satisfied customers. Safe travels in your new vehicle!

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