Austin Faul
Austin Faul at Schomp BMW

Austin Faul | Page 2

Senior Client Advisor, Certified Mentor

Schomp BMW

1190 Plum Valley Ln
Highlands Ranch, CO 80129

Contact Me
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61 Reviews

Hello, my name is Austin Faul and I am originally from Wisconsin. I moved to Colorado in 2018 and jumped right into the automotive industry after previously doing factory work. I started out with Schomp MINI before moving over to Schomp BMW. My favorite vehicle model is the BMW M3, always has been, always will be. When I am not at work, you can find me traveling, skiing, playing video games, or doing anything car related!

Dealership Experience

5 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

not yet
rated

61 Reviews

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61 Reviews of Austin Faul

May 07, 2022

Dealership Rating
Employee Rating

Nice and friendly service! You definitely feel like a valued customer. I wish the market would be more supportive. More

by Daniel B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Schomp BMW responded

We're glad you received the friendly and helpful service we pride ourselves on, Daniel! Thank you for sharing and for choosing Schomp BMW of Highlands Ranch - if there's anything else we can do to assist, please be in touch.

May 05, 2022

Dealership Rating
Employee Rating

Austin and Schomp BMW we’re great to work with. Very professional, guided me seamlessly through the process. Super stoked with my new car. More

by nickscarborough100
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Highfill

May 05, 2022

Schomp BMW responded

Thank you for the great review, Nick! We are so glad to hear that you found the right vehicle working with Austin and the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back again down the road!

April 30, 2022

Dealership Rating
Employee Rating

Schomp really cares not just about your vehicle purchase but about your concerns and situation in buying an automobile. Austin Faul kept me aware of the build timeline and final delivery of the electric iX. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Wegener

May 02, 2022

Schomp BMW responded

Steve, thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with Austin, Ben, and the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back again down the road!

April 22, 2022

Dealership Rating
Employee Rating

Absolutely a fantastic dealership. We have purchased our last 4 cars from Ralph Schomp. All 4 cars were new BMW’s that we still own More

by nsdraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Highfill, Niko Nghiem

Apr 22, 2022

Schomp BMW responded

We can't thank you enough for coming back to Schomp BMW of Highlands Ranch time and time again. It means so much to know that you are happy customers and we appreciate your review! Safe driving this weekend and beyond.

April 18, 2022

Dealership Rating
Employee Rating

Austin was helpful and informative. The staff was welcoming within a professional environment. Overall great experience. More

by Hmorgan585
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Schomp BMW responded

Thank you for your review. We are glad to see that the team was professional and nice to work with.

April 06, 2022

Dealership Rating
Employee Rating

I am very impressed with Schomp BMW. Each person I worked with was knowledgeable, thoughtful, respectful, and responsive. From the very beginning I knew I wanted to do business with them More

by vgndenver
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ben Wegener , Garrett Bourcier

Apr 06, 2022

Schomp BMW responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back again down the road!

March 21, 2022

Dealership Rating
Employee Rating

Tamar did a wonderful job stepping in for Ryan. She has been attentive and very responsive More

by riconelson11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tamara (Tam) Marshall

Mar 21, 2022

Schomp BMW responded

Thank you for the great review! We are so glad to hear that you had such a successful and seamless experience working with Tamar and the Schomp BMW of Highlands Ranch team. Drive safely, and we hope to see you back!

February 27, 2022

Dealership Rating
Employee Rating

Austin did a fantastic job from start to finish on my X5 purchase which continues the Schomp trend of service excellence. More

by tgarrett29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2022

Schomp BMW responded

It makes us smile to hear we're known for our excellent service! We're so glad your search led you straight to Schomp BMW of Highlands Ranch and that Austin went the extra mile to make your purchase a smooth one. From the whole team here, congratulations on your new BMW X5, and happy driving!

February 24, 2022

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Employee Rating

I wanted to like my experience here. The place is beautiful and has a phenomenal showroom floor. I bought my car approximately 3 months ago. I reached out by seeing the vehicle online an More

by Pirunpim
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 10, 2022

Schomp BMW responded

I sincerely apologize for your disappointing experience. We strive to make the purchasing process go smoothly for our guests, and it is concerning that this was not better reflected in your time working with us. I assure you that this feedback will be addressed properly and with the right people. Lastly, I am sorry for the confusion regarding your registration and would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Thank you, Jeremy Behar - General Sales Manager - jeremy.behar@schomp.com

Mar 21, 2022

Schomp BMW responded

Hi Mike. We absolutely apologize for the tax error. I know we sent a refund for the overage but I would like to discuss this further so we can make you feel satisfied as a Schomp client. If you send me an email I will do everything possible to ensure we accomplish that! Jeremy.behar@schomp.com

Mar 16, 2022

Pirunpim responded

Update*I have emailed directly to the GM and have had no response. It has been 5 days since I’ve reached out on this.

February 13, 2022

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Employee Rating

Scomp BMW is top notch. Ask for Austin Faul, he is very knowledgeable, professional and provides impeccable customer service! I have purchased numerous vehicles in the past, this purchase was by far one of More

by Twright01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Schomp BMW responded

We're glad to see that you enjoyed working with our team here at Schomp BMW of Highlands Ranch! It's great to hear your kind words about Austin. We will let him know he's appreciated.

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