Austin Cassels | Page 2

This was my first time shopping outside of the generic Big dealership. I have to say this experience surpassed my expectations on all grounds. Customer service was amazing. The product was what we wanted Big dealership. I have to say this experience surpassed my expectations on all grounds. Customer service was amazing. The product was what we wanted and they got us in and out. Pete Hankins is the type of guy that you keep coming back to. Eric Taylor was also very helpful Initiating the first interaction when I reached out to inquire about the vehicle that I ended up purchasing. He was busy taking great care of another client so Pete graciously stepped up and took care of us. I will definitely recommend to all my friends and family. More

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Austin was excellent and Pete has a new friend in me. Love the way the office introduced themselves to me Love the way the office introduced themselves to me More

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I truly enjoyed working with Pete and his assistant in getting the car I wanted and them helping with the technology to get me going. Highly recommend asking to work with them if looking for a vehicle. getting the car I wanted and them helping with the technology to get me going. Highly recommend asking to work with them if looking for a vehicle. More

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Pete is such a stand up guy and he really made this entire buying process super easy from beginning to end. He is very knowledgeable and caring and does anything he can to help his clients. Austin also entire buying process super easy from beginning to end. He is very knowledgeable and caring and does anything he can to help his clients. Austin also helped us with the deal and he really made things easy for us. These guys are hands down the best in the business and are highly recommended by me for anyone in the market to buy a car or truck in the DFW metroplex. More

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The dealership was clean and receptionist was warm when she greeted us. I personally liked the glass set up to be able to see all the cars from the showroom. she greeted us. I personally liked the glass set up to be able to see all the cars from the showroom. More

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We were very pleased with attention to detail and willingness to help us pickup the car. Our daughter was very happy said it was the nicest car she has ever had. Outstanding professionalism Austin willingness to help us pickup the car. Our daughter was very happy said it was the nicest car she has ever had. Outstanding professionalism Austin was very thoughtful too. Great communication!!! More

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Family - that’s the way Pete Hankins treated me throughout this car buying process. Genuinely feels like they care about what your best options are and are not just trying to make a sale. I would h throughout this car buying process. Genuinely feels like they care about what your best options are and are not just trying to make a sale. I would highly recommend Dallas Lease Returns and don’t forget to ask for Mr. Pete Hankins; eternally grateful for all his help. More

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Everything was straight forward and up front. Pet figured out a way to make the deal happen. Austin was great and very thorough and helpful. Easy buying process. Pet figured out a way to make the deal happen. Austin was great and very thorough and helpful. Easy buying process. More

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This is the third car I bought from Pete and likely wont be the last - although not anytime soon. I couldn’t be happier with my purchase. Pete really listens and u estate’s what you’re looking for, and then be the last - although not anytime soon. I couldn’t be happier with my purchase. Pete really listens and u estate’s what you’re looking for, and then he delivers! Thanks, Pete! More

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I had a great experience working with Pete when buying my car. From start to finish, he was communicative, transparent, and very informative about the entire process. He took the time to answer all of my que car. From start to finish, he was communicative, transparent, and very informative about the entire process. He took the time to answer all of my questions and made sure I felt comfortable and confident in my decision. What stood out most was how trustworthy and straightforward he was. There was no pressure, just honest guidance and helpful information. The car was exactly as described, and the whole experience was smooth and stress-free. If you’re looking for someone reliable and easy to work with, I highly recommend Pete. I’ll definitely be reaching out to him again when it’s time to buy my next car. More

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