

171 Reviews
Write a Review171 Reviews of Austin Carr
March 29, 2025
Great service Friendly personnel Clean bathrooms Knowledgeable staff Good in a out time Good hours bathrooms Knowledgeable staff Good in a out time Good hours More
Other Employees Tagged: Bryan Roberts, Gian Llamas
March 27, 2025
I pass another Toyota dealer to come here for the excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. excellent service. Norman is the best! Always professional, pleasant, attentive, and delivers as promised. More
Other Employees Tagged: Ricardo Dominguez, John Andrade, Brandon Alvarado, Norman Vassell, JC Collins, Ashley Allington
March 23, 2025
I had a fantastic experience at Toyota of TB. Austin was professional, knowledgeable, and made the entire process seamless. I appreciate their transparency and excellent customer service. I would Austin was professional, knowledgeable, and made the entire process seamless. I appreciate their transparency and excellent customer service. I would highly recommend this location to others! More
March 23, 2025
Norm is always great with me and I only bring in my car for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups for service during his work schedule. I have confidence in his recommendations. Austin Carr is another stand out on the service advisor team. Big ups to Josh Fuller as well. I bring my vehicle from Riverview because of the trust. Now, the sales department ........ that's another story. I am going to Toyota of Vero Beach next week to buy my new Camry there. More
Other Employees Tagged: Harvey Mondragon, Josh Fuller, Brandon Alvarado, Norman Vassell, Austin Venters, BRYAN TUCKER , Dennis - Mechanic
March 17, 2025
The service dept they down good job but the waiting time to finch the job it took 4 just oil change . to finch the job it took 4 just oil change . More
Other Employees Tagged: James Wilmot, derrick howard
March 16, 2025
Natasha Ruiz was the best. Communication was on point. Hassle free. No issues with vehicle. Communication was on point. Hassle free. No issues with vehicle. More
Other Employees Tagged: Brandon Alvarado, JC Collins, Ashley Allington
March 03, 2025
My overall experience was excellent. However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to th However, after I left, my car engine had an error and died, and I sat waiting in a parking lot for an hour, until I was able to get towed back to the Dealership. Found out something got knocked loose during the oil change, when checking the air filter. That was all pretty frustrating. More
Other Employees Tagged: Austin Venters , Mateo Serrano
March 02, 2025
I made and appointment for a warranty item. I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my r I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my ride. I get a call from the Asst. Service Leader, Austin Carr, that the part is no longer in stock. Well, to say I was disappointed is an understatement. So now Toyota of Tampa needed to keep my vehicle for 2 days since they needed to order the part from their dist. center. They gave me a loaner vehicle for the 2 days I'd be without my vehicle but the communication was lack luster. How do you send 4 pieces of communication and then not have the part in stock? I trust that there should be stopgaps in place to minimize this type of problem, but my frustration was completley preventable if Toyota of Tampa had better internal communications and protocol to keep this type of thing from happening. Overall I was satified with the repair, so far, but my opinon has been skewed by the error that happend even before any repair started. More
