Austin Carr
Austin Carr at Toyota of Tampa Bay
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Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
180 Reviews
4.7

180 Reviews

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180 Reviews of Austin Carr

April 18, 2025

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Employee Rating

Service was prompt and easy. The technician provided video of their movements and verbal commentary as they went along. Customer service kept me informed. Can't ask for more than More

by BERNARD.BAILEY1
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Recommend Dealer
Yes

April 13, 2025

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Austin Carr was very professional. He accurately estimated the real time necessary to complete recall work. He arranged for Uber to return me home to wait and had my Uber ride ready More

by brianmgreen
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Recommend Dealer
Yes

April 12, 2025

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The service members are very attentive and keep me informed on the status of my car. I also appreciate the ride to and from work. More

by GOFSUSF
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Recommend Dealer
Yes

April 09, 2025

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Was told it could be a 2 1/2 hour wait but got me out in about an 1 1/2 hours. More

by vrod177
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Recommend Dealer
Yes

April 08, 2025

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My service rep Austin Carr was great, 5 stars. The 4-stars 'overall' rating is just a statement on how far things have fallen with what used to be standout customer perks. Namely, the upstairs c More

by drekkerd
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Recommend Dealer
Yes

April 06, 2025

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I was prepared to wait there like I always do figuring an oil change should be about an hour, but you guys were at least an hour and a half to two hours behind schedule. So Austin was kind enough to offer me More

by FLUTTERBYWAY
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Recommend Dealer
Yes

April 04, 2025

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3hours of waiting even if I have appoinment so appoinment is nothing cause of waiting More

by ruthsala2000
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Recommend Dealer
No

April 03, 2025

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Pretty good dealership. I use them for all my servicing of my truck. I really like the waiting area as well. One downside I noticed is not getting a wash after servicing. I More

by IOMURRAY59
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Recommend Dealer
Yes

April 01, 2025

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Good customer service and very attentive in the service center. I appreciate the reminders for service but they can be excessive with the follow up calls. More

by DGREVER
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Recommend Dealer
Yes

Other Employees Tagged: JC Collins

March 29, 2025

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Employee Rating

Great service Friendly personnel Clean bathrooms Knowledgeable staff Good in a out time Good hours More

by doobieclem
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Roberts, Gian Llamas

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