Austin Ash
Austin Ash at Land Rover Akron

Austin Ash

Service Advisor

Land Rover Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Austin Ash

November 29, 2025

Dealership Rating
Employee Rating

Great overall service. Staff was attentive and detailed. Services was thorough and they went above and beyond with informative communication More

by carl.gordonii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon

Dec 02, 2025

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 21, 2025

Dealership Rating
Employee Rating

My 1st experience at this dealership--it couldn't have went any better. Austin has been super professional - highly recommend this service center. More

by SHANE.FRAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Land Rover Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 18, 2025

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Great job. Staff friendly and accommodating. i would recommend your dealership to anyone that asks More

by Oconnorj664
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton

Nov 18, 2025

Land Rover Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 15, 2025

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Employee Rating

I would like to say that Austin was great! Need more of him around for sure! More

by KINGSISLANDING5150
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2025

Land Rover Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 04, 2025

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even though i didn’t buy my car there , everyone at all times has been great and very accommodating to me especially for arranging a loaner when needed and washing my car without asking. . More

by D.RADANOF
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Land Rover Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 17, 2025

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I was pleased to see what courteous people I ran into your dealership. They were very helpful and extended their hand of friendship while I was there, allowing me to ask any question and always willing t More

by CRM1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 16, 2025

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Employee Rating

The service representative was very kind and responsive. I’m happy with the service however it took a little longer than I expected.. More

by JZEMIS
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2025

Land Rover Akron responded

We appreciate your feedback and are eager to better your return experience.

October 03, 2025

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Best around! Happy with our service and attention to detail each time. Easy to work with. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Land Rover Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 27, 2025

Dealership Rating
Employee Rating

Everyone was friendly and professional. Extremely helpful and pleasant. Knowledgeable. Excelled service was provided to me More

by MCBETTS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, Alex Campbell

Oct 02, 2025

Land Rover Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2025

Dealership Rating
Employee Rating

Took in for camshaft rebuild and now a won't work. That refuse to take responsibility for it. More

by Nachaholic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2025

Land Rover Akron responded

"Nachaholic" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialoalr@jaguarlandroverakron.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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