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Assad Hamzeh
Assad Hamzeh at Murgado Ford of Chicago
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Assad Hamzeh

F&I Manager

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.8
6 Reviews
4.8

6 Reviews

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6 Reviews of Assad Hamzeh

March 25, 2025

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Employee Rating

it was very pleasant to buy my car from this dealer, I never was push to make the purchase, Ethan Horan was super nice and explained everything clearly and also give some advices about my new car. I will More

by dbonillo
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Horan

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Mar 26, 2025

Murgado Ford of Chicago responded

Thank you for your wonderful review! We're glad Ethan made your car-buying experience pleasant and pressure-free. Enjoy your new car, and we look forward to assisting you again at Murgado Ford Chicago!

March 22, 2025

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They were pretty quick, patient, and knowledgeable for my questions for first time car buying. Exceptional service! More

by sofiareyes678
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tray Hill, Luis Cruz

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Mar 28, 2025

Murgado Ford of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

March 15, 2025

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Steve was very patient with me through the whole process of purchasing a new vehicle. He was very transparent and had excellent customer service. Thanks, Steve! More

by thalie.rios
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence, Steve Riedl

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Mar 26, 2025

Murgado Ford of Chicago responded

Thank you for your kind words! We're so glad Steve made your car-buying experience smooth and transparent. Enjoy your new vehicle, and we appreciate your positive feedback!

February 17, 2025

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Inexperienced and unprofessional salesperson. Customer service rep lied about how quickly car would charge at the dealership. Not enough info given about the car- found out after the fact. Not sh More

by missyrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elmira Ismailova, Laverne

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Feb 18, 2025

Murgado Ford of Chicago responded

I'm sorry to hear about your experience and understand your frustration. It's important that you feel informed and supported throughout the entire process. Your feedback is valuable, and I’ll make sure it’s passed along to improve future customer interactions. If there's anything we can do to address your concerns, please don't hesitate to reach out.

January 31, 2025

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Employee Rating

Great Customer service. Came in for tire repair. In and out in less than an hr. More

by David
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonah Tomlinson, Will

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Jan 31, 2025

Murgado Ford of Chicago responded

Thank you for your review! We're glad we could get your tire repaired quickly and provide great customer service. We appreciate your business and look forward to helping you again!

January 28, 2025

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Thanks for a great buying experience. Everything was perfect and I look forward to doing more business in the future. More

by Randy
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Avery Lawrence

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Jan 30, 2025

Murgado Ford of Chicago responded

Thanks for the five-star review, Randy! We're glad we delivered a great experience and appreciate your trust in Murgado Ford of Chicago. We also look forward to doing business again. Enjoy your new ride!

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