Ashton Cook | Page 3

i found my vehicle online and walked in with no appointment. We were shown the vehicle and I took it for a test drive It was a very smooth process!! Ashton answered our questions we trade in our o appointment. We were shown the vehicle and I took it for a test drive It was a very smooth process!! Ashton answered our questions we trade in our own vehicle and were driving home within a few hours in a new vehicle More

by junemoran309 Verified Customer Verified Customer

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It was a pleasure working with both Ashton and John. There was no pressure to buy and no hassle about taking test drives. Really felt they were looking after our best interests. Thanks. There was no pressure to buy and no hassle about taking test drives. Really felt they were looking after our best interests. Thanks. More

by jebuckner Verified Customer Verified Customer

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Ashton helped my son and I find the right car, and went the extra mile to ensure that it was ready for the road. Highly recommend shopping here! the extra mile to ensure that it was ready for the road. Highly recommend shopping here! More

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Very friendly and professional. Not at all a pushy salesman. The transition was easy and Bart was great too. Thank you for helping us . Not at all a pushy salesman. The transition was easy and Bart was great too. Thank you for helping us . More

by hooverhog2 Verified Customer Verified Customer

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Everyone was nice and helpful, we felt like we got a good deal on the car we purchased. deal on the car we purchased. More

by jbwlmw Verified Customer Verified Customer

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The process was so fast and easy! Ashton was really nice and helped me through the process and understanding of everything good and bad! Ashton was really nice and helped me through the process and understanding of everything good and bad! More

by HBABINAT Verified Customer Verified Customer

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The experience at this dealership was great. Very friendly people, Ashton was patient and helpful in finding the right vehicle even allowing multiple test drives. Best experience in Waco. Very friendly people, Ashton was patient and helpful in finding the right vehicle even allowing multiple test drives. Best experience in Waco. More

by haydenchiles Verified Customer Verified Customer

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One of the BEST car buying experiences ever! Thank you Lawrence and John. Also Thank you Ashton for making sure that my car got home. You guys Rock ! Thank you Lawrence and John. Also Thank you Ashton for making sure that my car got home. You guys Rock ! More

by Roslyn Floyd Jefferson Verified Customer Verified Customer

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I love everything about GREG MAY HONDA FROM GREETING AT THE DOOR THEN FINALIZING THE FINANCING WITH THE PMTS THAT WORK FOR YOU THE DOOR THEN FINALIZING THE FINANCING WITH THE PMTS THAT WORK FOR YOU More

by thelmaransom Verified Customer Verified Customer

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I attempted to purchase a 2024 Honda Pilot that Greg May Honda advertised online for $44,319, clearly marked as Honda Certified. When I asked for an out-the-door price, the dealership added a $995 “certifi Honda advertised online for $44,319, clearly marked as Honda Certified. When I asked for an out-the-door price, the dealership added a $995 “certification” fee—despite the fact that the vehicle was already advertised as certified. I believe this violates both Honda’s Certified Pre-Owned (CPO) program rules, which prohibit charging separately for certification when it’s already advertised, and Texas Administrative Code §215.241, which requires dealers to include all dealer-imposed fees in advertised prices, except tax, title, and license. I objected and the GM agreed to remove the $995 certification fee but then added several new charges totaling around $500, including: A dealer reconditioning/prep fee, A documentation fee, Dealer inventory tax. These fees were not disclosed in the earlier price quote and, I believe they are illegal based on Texas law. After further communication with the general manager, Kyle Binner, the dealership refused to correct the pricing and ultimately refused service entirely, which I believe constitutes retaliation against a consumer raising valid legal concerns. My only goal here was to buy this vehicle at the advertised price. This review reflects my documented personal experience and is protected under the First Amendment and Texas consumer speech laws. More

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