Ashlynn Van Hees
Ashlynn Van Hees at Mall of Georgia Ford

Ashlynn Van Hees | Page 10

Sales Advisor

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.6
160 Reviews
4.6

160 Reviews

Write a Review

Dealership Experience

5 yrs

Industry Experience

5 yrs

Specialties & Trainings

Nissan

160 Reviews of Ashlynn Van Hees

October 10, 2024

Dealership Rating
Employee Rating

Very good service from the dealership, from the sales person all the way through the service department. Bought a new vehicle this summer and great follow up by everyone involved. More

by GSHUMEYKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley

Oct 11, 2024

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with both our sales team and service department. It's wonderful to know that our follow-up met your expectations after your new vehicle purchase. We appreciate your business and look forward to serving you again in the future!

October 06, 2024

Dealership Rating
Employee Rating

I love the delivery service. The maintenance is perfect too. I will visit again next time. More

by jyliebeusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Mall of Georgia Ford responded

Thank you for your wonderful feedback! We're delighted to hear that you love our delivery service and that your maintenance experience was perfect. We look forward to welcoming you back on your next visit! If you need anything in the meantime, feel free to reach out. Safe travels!

September 25, 2024

Dealership Rating
Employee Rating

They are really good team, who cares about their customers needs. And the serve you well More

by S.obeng1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Mall of Georgia Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that our team has made a positive impact on your experience. Your satisfaction is our top priority, and we appreciate your kind words!

September 20, 2024

Dealership Rating
Employee Rating

The service department had excellent customer service and atmosphere if you are waiting on you vehicle. More

by rangerdep66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Andy Stanley

Sep 26, 2024

Mall of Georgia Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience in our service department. Creating a welcoming atmosphere is important to us, and we appreciate you sharing your thoughts. We look forward to serving you again soon!

September 19, 2024

Dealership Rating
Employee Rating

Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 15, 2024

Dealership Rating
Employee Rating

Great service and excellent communication with the staff! I fully recommend this place at the Ford Buford Mall!! More

by oscarmata0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and communication. Your recommendation means a lot to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!

September 14, 2024

Dealership Rating
Employee Rating

The Service worked well with me to make sure that I received the right service for my vehicle. More

by Mlucasjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your feedback! We’re glad to hear that our service team worked diligently to ensure you received the right service for your vehicle. Providing tailored solutions is a priority for us, and we’re pleased to know that our efforts made a positive impact on your experience. If you have any more needs or questions in the future, don’t hesitate to reach out. Thanks again for choosing us!

September 14, 2024

Dealership Rating
Employee Rating

The waiting area is excellent, the service is excellent and the whole environment is very pleasant. More

by juan1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for the great feedback! We're delighted to hear that you enjoyed our waiting area and found our service and environment to be excellent. We strive to create a pleasant experience for all our customers, and it's wonderful to know we succeeded. If you need anything else or have any questions, feel free to let us know!

September 13, 2024

Dealership Rating
Employee Rating

They are very nice and kind,they get everything done right away always take care of the costumer nicely More

by TITOREYES09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We’re delighted to hear that you had a positive experience with our team and that we were able to meet your needs promptly and effectively. Your satisfaction is our top priority, and we’re here to ensure you always receive excellent service. If there’s anything more we can do for you, please let us know. We look forward to seeing you again!

September 06, 2024

Dealership Rating
Employee Rating

no communication you were texting me form someone that was on vacation so noone saw my request. every time i book it they never see my service plan and try and charge me. i paid for the top detail package More

by gary.miller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2024

Mall of Georgia Ford responded

Thank you for bringing your recent service experience at Mall of Georgia Ford to our attention. We sincerely apologize for the communication issues, confusion regarding your service plan, and the overall quality of the detail service you received. This falls short of the exceptional service we strive to provide. To address these concerns directly and ensure a more positive outcome, we would like to connect you with David Blood, our Fixed Ops Director, at dblood@vtaig.com. Thank you for your understanding.

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