Ashly Crumel
Ashly Crumel at Autohaus BMW
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Ashly Crumel

BMW Product Genius

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Ashly Crumel

January 20, 2025

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Employee Rating

This was the easiest and most pleasant purchase ever. My salesman Brad really helped me look for and receive the best deal on my chosen car. Everyone was respectful of my time. The whole Autohaus experie More

by Kdkz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and Brad is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 08, 2025

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They provide an excellent service. The staff is knowledgeable, helpful, friendly and professional, I have been a customer of this dealership for many years. More

by Puttmaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert

Jan 08, 2025

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

January 04, 2025

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Wasn’t looking for a new vehicle, but saw an amazing X5 M60i on the showroom floor and we were given some pretty immediate attention & assistance. We ended up purchasing the vehicle and had an amazing exp More

by slidz35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Steve Zitko , Tim Goretti

Jan 07, 2025

Autohaus BMW responded

Thank you for the 5 -star! We appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with again in the future!

January 02, 2025

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Best car buying experience ever! Simple and fast. Highly recommend Autohaus BMW to anyone considering buying a BMW. More

by laurenmriley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett, Nick Markovic

Jan 02, 2025

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed our sales. Providing excellent experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

December 23, 2024

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My wife and I have leased double digit BMWS over the last 30 years from Autohaus. The service department, although rarely necessary, except for routine maintenance, Is very good. All of these experience More

by Bruce Thackrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible. We are truly passionate for creating the best possible experience here at Autohaus! Thank you for the future referrals!

December 18, 2024

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We are very pleased with the attention to details and how efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. More

by margie.lewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 19, 2024

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

December 13, 2024

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Excellent service with both a professional and down to earth communication, with a state of the art facility. More

by Paul C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Autohaus BMW responded

Dear Paul, we appreciate you sharing your experience with us! Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

December 07, 2024

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Employee Rating

Brad was great. He showed me the car I wanted to see and then guided me through the purchase process. More

by pabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Brad Mares

Dec 07, 2024

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Brad in sales. Providing excellent experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

November 21, 2024

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Employee Rating

One of the best dealerships in Saint Louis. I had a wonderful experience with the sales, genius and finance associates. Low pressure and professional. Be sure to ask for Brad! More

by newcarbuyerstl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson, Brad Mares

Nov 21, 2024

Autohaus BMW responded

Thank you for the great review! We are please to know about your positive experiences with us. We grateful to have such a positive and prompt staff. Brad is one of the best! Thank you for choosing Autohaus!

November 20, 2024

Dealership Rating
Employee Rating

Lack of respect for me. Kept calling me by my first name. I am a customer. I asked not to call me by my first name but was refused. In my profession that is considered a per More

by Jak8018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 14, 2024

Autohaus BMW responded

We apologize for addressing you by your first name and for causing you so much distress. We are so sorry to hear that your New BMW purchase was less than stellar. If you are still needing help with finalizing your purchase or would like to discuss this further, please contact our General Manager, Joe Emerson, at 314-727-8870.

Nov 20, 2024

Jak8018 responded

On day of delivery they weren't ready for me. You should have called and told me you were running late. Lots of waiting and still am waiting for the second key. Maybe by this Friday.... so I am told.... I feel like I am being played.... so sad. Totally different from the first time I bought from this dealership... There will not be a third time or a recommendation.

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