Ashley Wirz
Ashley Wirz at Aransas Autoplex

Ashley Wirz | Page 109

Service Advisor

Aransas Autoplex

2352 W Wheeler Ave
Aransas Pass, TX 78336

Contact Me
4.6
1,133 Reviews

ORIGINALLY FROM LUBBOCK TEXAS. LOVE THE AREA AND PEOPLE HERE. I ALSO HAVE A PASSION FOR PHOTOGRAPHY AND A PROFESSIONAL PUBLISHED PHOTOGRAPHER. LOVE SPORTS AND KIDS SPORTS. ACTIVE IN CHURCH.

Dealership Experience

8 yrs

Industry Experience

51 yrs, 1 mo

Specialties & Trainings

COMPLETE VEHICLE TRAINING. COLLISION INDUSTRY.

4.6

1,133 Reviews

Write a Review

1133 Reviews of Ashley Wirz

April 17, 2019

Dealership Rating
Employee Rating

friendly and good service Service was very good and done fairly quickly, very friendly and helpful staff. I cannot rate service price as my vehicle is still under warranty so s More

by ckoubek9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Josh, do not remember last name or names of 2 others

Apr 18, 2019

Aransas Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Aransas Autoplex Team

April 03, 2019

Dealership Rating
Employee Rating

VERY PROFESSIONAL, GREAT CARE OF VEHICLE THE LADY IN SERVICE DEPT WAS VERY KIND, WELL INFORM AND OVERALL VERY NICE TO TALKED TO ABOUT THE SERVICE MY VEHICLE NEEDED. SHE GOT TO WORK ON IT AN More

by donjohnson228036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Freddie Anthony, Tommy Zuniga

Apr 04, 2019

Aransas Autoplex responded

Glad to be of service!!! Thanks for the positive review! Drive safe and happy!

April 01, 2019

Dealership Rating
Employee Rating

oil change First oil change, everything went well. customer service was and is the best any where around this area. Also the sales rep came to the waiting area t More

by tracyfaulkner9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentin Urquidez

Apr 02, 2019

Aransas Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Aransas Autoplex Team

April 01, 2019

Dealership Rating
Employee Rating

Two day experience that should have been one I made a appointment on Thursday at 9. I had the car there at 8:45. They gave me ride home. I went back at 4pm. Ashly then told me my car had not be More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 02, 2019

Aransas Autoplex responded

We want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Aransas Autoplex Team

March 27, 2019

Dealership Rating

Vehicle is still at service department After picking up my vehicle from the service department I drove around for a couple of hours and then my car started shaking, then started running rou More

by elizapic
Recommend Dealer
No
Mar 28, 2019

Aransas Autoplex responded

Eliza, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

March 20, 2019

Dealership Rating
Employee Rating

Oil & filter change pluse multi point inspection Work was done. Miscommunication on multi-point inspection cost me an extra $20. Normal greasy finger prints on door. All Setvice Personal seemed uncon More

by BillOliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2019

Aransas Autoplex responded

Bill, our main priority is to provide excellent customer service. We strive to avoid any miscommunication that may take place. Please contact us at your convenience so we can hear more about what happened. I would like to do whatever possible to help regain your trust in our dealership. Sincerely, The Aransas Autoplex Team

March 19, 2019

Dealership Rating
Employee Rating

Lack of communication I was not told the length of time for my car and was not able to plan accordingly for the 3 days that it was there. More

by brookewymer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 19, 2019

Aransas Autoplex responded

Thank you for providing us this feedback. We continuously strive to improve as a business and appreciate the opportunity to read reviews like yours, as they help us learn more about the areas in which we need to progress. We would like to speak with you about this issue so we can work together to make things right, so please contact us directly at your convenience. Sincerely, The Aransas Autoplex Team

March 15, 2019

Dealership Rating
Employee Rating

Great Fast work. All good. Got the job done in a timely matter any time I have trouble with my truck I take it to auto plex More

by Longoria13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Baily Lynn BRADLEY

Mar 19, 2019

Aransas Autoplex responded

Thanks for the review, Longoria! We appreciate your feedback and loyalty. We hope your truck stays in good shape, but we look forward to seeing you next time you need anything!

March 14, 2019

Dealership Rating
Employee Rating

Service Was recommended by a customer of yours was not happy with the Chevy dealer in Portland on their service dept always coming up with extra stuff that do More

by Umpire4517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2019

Aransas Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aransas Autoplex Team

March 14, 2019

Dealership Rating
Employee Rating

Treated like family It wasn’t just service. It’s hospitality at its best. I’m on the the road a lot and my car was checked over thouroughly. Big thanks to the aransas a More

by rhettamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard my tech. Awesome job

Mar 15, 2019

Aransas Autoplex responded

You are most welcome, Rhetta, and it was so great to see you. Thank you so much for bringing your vehicle to our service team. We are thrilled we could help get you back on the road in a timely fashion. If you need anything else, we would love to help you again. We can't wait to see you next time, and hope you have a great day!

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