Ashley White

We had an appointment with Berlin City to have a "new" radio put in our Sorento on May 10th. Since we live nearly 2 hours from them, I decided to call them today, the 9th, to make sure we were good to go radio put in our Sorento on May 10th. Since we live nearly 2 hours from them, I decided to call them today, the 9th, to make sure we were good to go but lo and behold, the radio never got ordered. We received several e-mails since April 20th when we gave them the go to order and install the radio. We ended up calling Garvey KIA in New York and they gave us a price of $370 to install a refurbished radio because they said a new radio could run several thousand dollars. This tells us the price of $323 for a radio to be installed was not for a new radio like they made it sound but a used radio, which they were never going to tell us. People, please watch this dealership and have the quote explained so you really know what you are getting. In this case, Garvey KIA will be getting our business in the future, NOT Berlin City! More

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