Ashley Simmons
Ashley Simmons at Capital Toyota, Inc.
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Ashley Simmons

Online Sales Assistant 423-499-6511

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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10 Reviews
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10 Reviews

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10 Reviews of Ashley Simmons

September 09, 2024

Dealership Rating
Employee Rating

Great experience with this car dealership and staff! Would definitely recommend to anyone looking to buy a new vehicle. More

by dsimpson37377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cordell, Curry Stone

Sep 10, 2024

Capital Toyota, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our team at Capital Toyota. Your recommendation means the world to us, and we're grateful for the opportunity to assist you in finding your new vehicle. If you ever need anything in the future, don’t hesitate to reach out. We’re here for you!

July 17, 2024

Dealership Rating
Employee Rating

Professional, friendly, and real. They worked with me to make sure I was happy with the options available and worked out another option to get the numbers where I could afford it. More

by inversecomp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandler Capehart, Curry Stone , Chandler assisted with the Financing portion

Jul 17, 2024

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided professional, friendly, and genuine service, and worked with you to ensure you were happy with the options available. It's wonderful to know we could find a solution that met your needs and budget. Your satisfaction is our top priority, and we're glad we could make your experience a great one. We appreciate your feedback and look forward to assisting you again in the future.

December 29, 2023

Dealership Rating
Employee Rating

This has been my go to dealership for the last 25 years. what a great place to buy and have an automobile serviced. great people! More

by pitmanwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Capital Toyota, Inc. responded

Wow! Thank you for being a loyal customer for the past 25 years – we truly appreciate your trust and support. It's heartening to hear that Capital Toyota has been your go-to dealership for both purchasing and servicing your automobiles. We are delighted to know that you find our team to be great people, and we are committed to maintaining the high standards that have earned your confidence over the years. If there's ever anything more we can do for you or if you have further comments, please don't hesitate to reach out. We value your continued patronage and look forward to serving you for many more years to come.

April 30, 2023

Dealership Rating
Employee Rating

Excellent sales and finance personnel. Friendly and knowledgeable. Attentive without being pushy or overbearing. The dealership showroom is wonderful. Very comfortable. No complaints oth More

by tongs-indices.0g
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marco Perez, Brandon Painter

May 01, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a review on Google! We are thrilled to hear that you had an excellent experience with our sales and finance personnel, and that they were friendly, knowledgeable, and attentive without being pushy or overbearing. At Capital Toyota, we pride ourselves on providing exceptional customer service and ensuring that our customers feel comfortable and well taken care of. We are delighted to hear that our team was able to meet your expectations and provide you with the service you deserve. We apologize for the inconvenience caused by the flickering light bulb in our showroom. We will address this issue promptly to ensure that it is remedied and does not occur again in the future. Thank you for choosing Capital Toyota as your preferred dealership. We appreciate your business and look forward to serving you in the future. If there is anything we can do to assist you further, please do not hesitate to contact us.

June 25, 2022

Dealership Rating
Employee Rating

I have always had great experience with sales and service. All of the associates are great. Thanks to all. More

by Janethclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Capital Toyota, Inc. responded

You're welcome Janet and thank you for the 5-star review!

Jun 30, 2022

Janethclark responded

That would be fine.

March 26, 2022

Dealership Rating
Employee Rating

Let’s face it, the car market in 2022 is like the Wild West. I’ve been in contact with dealerships from Nashville to Atlanta with little luck. While I ended up buying a used vehicle from a different deale More

by fuamnach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquita Jones, Doyala Hayes , Faith Ann Conrady, Reta Maynor, Abey Taylor

Mar 28, 2022

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with Capital Toyota. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.

February 10, 2022

Dealership Rating
Employee Rating

Charged MSRP and didn’t have extra charges or add-ons. Easy transaction. Thanks! Didn’t need the explanation of features, but know you have to do those. More

by MB93746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor

Mar 01, 2022

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review and welcome to the Capital Toyota family!

December 01, 2021

Dealership Rating
Employee Rating

I’m very impressed with my salesman Jake Davis and this dealership. He is very familiar with the products he sells and took time after the sell to make sure all my concerns were met. I’ve always had a g More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Davis

Dec 07, 2021

Capital Toyota, Inc. responded

Hi David and thank you for taking the time to leave great feedback! We are glad to hear you continue to have a great experience with our staff and dealership!

May 16, 2021

Dealership Rating
Employee Rating

Started with sales lady. On scale of 1 to 10 she is a 20 I voiced to her that for a change it was a pleasure Beautiful car. Well presented by dealer Sold by sales lady Marquite Jones Also a good job More

by jmolton07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marquita Jones , Finance manager

May 21, 2021

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words! Marquita is awesome!

May 06, 2021

Dealership Rating
Employee Rating

The staff was friendly and efficient. Buying a car was very easy. I would recommend this dealership to my friends should they be in the market for a Toyota. More

by Tdwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Painter

May 21, 2021

Capital Toyota, Inc. responded

We are so glad to hear that you had a great experience and welcome to the Capital Toyota Family!

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