Ashley Richards
Ashley Richards at Heritage Subaru Catonsville

Ashley Richards | Page 3

F&I Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

Contact Me
4.7
111 Reviews

Dealership Experience

8 yrs

Languages Spoken

English English

Spanish Spanish

4.7

111 Reviews

Write a Review

111 Reviews of Ashley Richards

February 10, 2025

Dealership Rating
Employee Rating

Jessica is the best sales execute ever! ! She made me feel comfortable and confident about my purchase. She spent time working with me to make sure the process went quick and smoothly. She e More

by Shivani Kannan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Heritage Subaru Catonsville responded

Hi Shivani, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2025

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Employee Rating

Jessica was an awesome sales person. She got me a great deal on my forester but I never felt pushed into the sale. She was awesome, relaxed, and so friendly. She remembered me when I cam More

by shelby.o.roe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Granados , Taylor Ware

Feb 12, 2025

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 21, 2025

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Excellent customer service and my sales representative was excellent. She should be in my opinion the sales person of the month. More

by cwhitehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Onrubia , Missy Hastings, Paris Tato

Jan 22, 2025

Heritage Subaru Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 15, 2025

Dealership Rating
Employee Rating

Great customer service is a priority here; succinct communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! More

by worktransportservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Trudour Brown, Andy Cohen, Paris Tato

Jan 16, 2025

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 10, 2025

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Employee Rating

May was helpful and pleasant. She listened to understand more about me and the type of vehicle I was looking for, and she did not pressure me to consider other options. She was ab More

by Kimberly Neal
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Paris Tato

Jan 11, 2025

Heritage Subaru Catonsville responded

Hi Kimberly, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 08, 2025

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Employee Rating

The overall experience was good, but if there is one thing that I have to say is that there was quite a bit of inconsistency in the information given during the sales process More

by KIMBERLY.R.KRAUSS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: King Sy

Jan 15, 2025

Heritage Subaru Catonsville responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out and we will do our best to make this better. We hope to hear from you soon. Director of Operations, Andy Cohen, acohen@mileone.com, 443.341.8627

December 30, 2024

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Employee Rating

May was very helpful! She worked with me knowing what vehicle I wanted and didn’t push me to buy if I wasn’t comfortable! Loved working with her! More

by Amandazarate12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris

Jan 01, 2025

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 10, 2024

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Employee Rating

Great buying experience twice now! My salesman and I made it a fun experience and that helped move the process along. More

by drewannawill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Rich , Paris Tato, Taylor Ware

Dec 13, 2024

Heritage Subaru Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Dec 14, 2024

Heritage Subaru Catonsville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

November 30, 2024

Dealership Rating
Employee Rating

Flexible and relaxed staff at a convenient and trustworthy location. Frederick was personable and willing to work with us. More

by dahaje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frederick James

Dec 02, 2024

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

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Employee Rating

Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. More

by Llamallord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hollis, Frederick James

Nov 10, 2024

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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