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Ashley Mulhall
Ashley Mulhall
Service Coordinator / Customer Experience Manager
Tim Lally Chevrolet
24999 Miles Rd
Warrensville Hts, OH 44128
53 Reviews
Hi, I’m Ashley, and I’m proud to serve as both the Service Appointment Coordinator and Customer Experience Manager here at Tim Lally Chevrolet. My goal is to make sure every visit is seamless — from booking your appointment to driving away with confidence. I specialize in coordinating service schedules, keeping customers informed, and improving touchpoints across the dealership to ensure every interaction feels smooth, transparent, and stress-free. I believe customer care goes beyond the service bay — it’s about listening, anticipating needs, and building lasting trust. Outside of work, I enjoy spending time with my husband and our three dogs, as well as crafting and photography. I look forward to welcoming you to our dealership and making your next visit a positive experience from start to finish.
Read moreDealership Experience
9 yrs, 9 mos
Industry Experience
9 yrs, 9 mos
Specialties & Trainings
Collecting, analyzing, and acting on customer feedback through surveys, reviews, and analytics.
Designing and analyzing end-to-end customer experiences.
Appointment Coordinator
Customer Service Specialist
53 Reviews
Write a Review
53 Reviews of Ashley Mulhall
December 16, 2025
I have always been treated good when I go to the dealer to get my oil change they go over and above I appreciate it to get my oil change they go over and above I appreciate it More
by menozzimichael
Verified CustomerOther Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo
November 14, 2025
Henry and his team are the Best in the Business! ! Excellent Customer Service is their Motto-Thank You! ! Excellent Customer Service is their Motto-Thank You! More
by TVANHOUTEN
Other Employees Tagged: Henry Jablonski, Joey Hurtuk, Bruce Myers, Matt Nagy, Jim Zurzolo, Brock Lally, Big Jeff McCune, Jim Measor, Jane Grambo
November 07, 2025
I went to get an update on my electric car. Tim Lally service department went above beyond to get my car together. Kudos to them!! Just Excellent Service. I am really impressed and will come he Tim Lally service department went above beyond to get my car together. Kudos to them!! Just Excellent Service. I am really impressed and will come here for all my car needs. More
by hoganleslie49
Other Employees Tagged: Rachel Rininger, Jane Grambo
November 01, 2025
Tim Lally Chevy is the only place I will ever take my car! Best dealership, best service! car! Best dealership, best service! More
by MACKENZIEHOCTOR
Other Employees Tagged: Henry Jablonski, Anthony Paolella, Brock Lally, Jim Lamtman, Jane Grambo
August 13, 2025
Delightful experience as always! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! ! Would not go anywhere else! Great mechanics and service advisors. Great job Tim Lally Chevrolet! Simply the best!!!! More
by jgrambo18
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes
August 12, 2025
You all are such wonderful people, and I can truly say you are my family. you are my family. More
by RJMOORE50
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Sean Holmes, Jane Grambo , Jimmy Lamtman
July 29, 2025
I have always been pleased with the staff at the service department. They keep you updated, are courteous in their interactions with you and are straight forward about the issues with your vehicle and servi department. They keep you updated, are courteous in their interactions with you and are straight forward about the issues with your vehicle and service options. This is all that you can ask for when bringing your car in for service. More
by KATEONHESSLER
July 29, 2025
Absolutely Wonderful! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! Great Costumer Service!! Awesome salesman!! Beautiful People!! In & Out!! Hats Off!! Parrie Frazier! 😄😁 More
by FPARRIE
Other Employees Tagged: Matt Nagy, Jim Lamtman, Jim Measor, Rachel Rininger, Sean Holmes, Jane Grambo , Jimmy Lamtman, Bill Bill
July 10, 2025
You guys are AMAZING and top notch. I love the service from you guys. Thank you I love the service from you guys. Thank you More
by lspeacock827
Other Employees Tagged: Matt Nagy, Jim Lamtman, Rachel Rininger , Jimmy Lamtman
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