Ashley Meeks

Serra Nissan responded

Thank you so much for your awesome review! We greatly appreciate you choosing Serra Nissan and trusting us with your time and your vehicle's needs. We look forward to serving you again for any future vehicle needs and hope you will keep us in mind for any family or friends in search of their next great car, too!

Serra Nissan responded

We are very sorry to hear that you were not satisfied with your recent service visit with us. We do everything we can to maintain customer communication and transparency throughout our process, and we would like to understand more about your visit in an effort to continually improve. If you are willing, we encourage you to call us at 205-856-2544 and ask for Dylan to discuss your recent experience.

Serra Nissan responded

Thank you for your feedback! We greatly appreciate you choosing Serra Nissan for your vehicle's service and for spending your time and your business with us! We are always looking for ways to improve, so we would love to know how we can get even better and be sure to deliver a truly 5-star experience next time!

Serra Nissan responded

Thank you for this stellar review, Trevor! We're very glad you chose us at Serra Nissan and for trusting us with your car's care. We appreciate your time spent with us and hope we can serve you again!

Serra Nissan responded

Thank you so much for this great review - we really appreciate it! We're so glad you chose us here at Serra Nissan for your vehicle's service and trusted us with your time and business. We hope to be able to serve you again in the future as well!

Serra Nissan responded

Sarah, thank you so much for your great review! We are so glad to hear about your positive experience with our service center, and greatly appreciate you spending your time with us and trusting us with your vehicle's service. We hope you will continue to choose Serra Nissan for all of your car needs in the future as well!

Serra Nissan responded

Thank you so much for your great review - we are so glad to hear that you've been able to experience what sets Serra Nissan apart! We greatly appreciate you choosing Serra Nissan and trusting us with your vehicle's service, and we sincerely hope you will continue to choose us for any future sales or service needs!

Serra Nissan responded

Thank you for your feedback - we greatly appreciate hearing about your experience and understanding how we can improve! We're glad you had a good visit with our service center, and we are always looking for ways to improve for our customers. We will continue to strengthen our communication and time, as you suggested, and we hope you will come back for your next service appointment so we can provide a true 5-star visit!

Serra Nissan responded

Thank you for your feedback - we always appreciate hearing from our customers about how we can make their experience better. While we do not always have control over the pricing of our parts, we will keep your feedback in mind moving forward, and we hope that we can earn your time and business for any future vehicle needs!

Serra Nissan responded

We're so glad to hear that you had a wonderful experience here with us at Serra Nissan! Thank you for choosing us with your time and your trust, we greatly appreciate your business with us. We hope you will continue to choose us for any of your vehicle's future service needs so we can continue to provide excellent customer service!