Ashley Magnuson

Amazing place to do business. Took care of my periodic maintenance quickly and got me back on the road. Took care of my periodic maintenance quickly and got me back on the road. More

by thom23703 Verified Customer Verified Customer

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I had made an appointment to have routine maintenance (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back fro (oil change, tire rotation and transmission flush) completed on my vehicle. I dropped the vehicle off at 9:30 in the morning. I hadn’t heard back from my service advisor by 3:30 pm and called for an update on the status of the vehicle. The service advisor was not available and I was told that I would get a call back. 45 minutes had passed and still no call from the service advisor. I called back a second time and was informed that there were no service advisors to speak provide an update. At 5:05 pm, I showed up in person to retrieve my vehicle. They hadn’t completed any of the maintenance on the vehicle and were unapologetic. The service advisor stated that they had up to 6 pm to complete the maintenance and then said that it wasn’t enough time to complete the transmission flush! I am a very disappointed and dissatisfied customer. I cannot recommend Southern Hyundai. More

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Helpful and service was timely. Haven’t been disappointed yet😃 Great job. Thank you all. Haven’t been disappointed yet😃 Great job. Thank you all. More

by Teena Verified Customer Verified Customer

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Ran into a little problem but once Sean returned it was handled rather quickly and efficiently. handled rather quickly and efficiently. More

by Customer A Verified Customer Verified Customer

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I first met Ashley in the show room when I was buying my car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is car & then had the pleasure of interacting with her again in the parts department during a routine check up. Ashley has always been professional & is always a pleasure to deal with! More

by Angieculpepperx3 Verified Customer Verified Customer

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Everything was great except it took 2 hours that was not good took too long since I did have an appointment good took too long since I did have an appointment More

by RODGERSELAINE Verified Customer Verified Customer

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I have nothing but good things to say about Southern Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner Hyundai! They have treated me so well from the time I bought my car in May 2024 and with my check engine light being on, and them giving me a loaner car until it was finished. Customer for life! More

by coffeechic73 Verified Customer Verified Customer

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They were very professional. Thank them for all they do. Enjoyed the snacks and tea in waiting room. Thank them for all they do. Enjoyed the snacks and tea in waiting room. More

by betpringle Verified Customer Verified Customer

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Amazing experience and they made sure to keep me informed throughout the service. Great job. throughout the service. Great job. More

by ONEUKFAMILY Verified Customer Verified Customer

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Ashley tried her best but got no support from the service manager or experienced tech. It took over 2 hours to complete my simple oil change, a 10:30 am appointment. During this time I got updates only when manager or experienced tech. It took over 2 hours to complete my simple oil change, a 10:30 am appointment. During this time I got updates only when I went to find out. In the middle of a full waiting area of people the service manager and other tech left for lunch, leaving Ashley to deal with everyone. More

by greggwilliams75 Verified Customer Verified Customer

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