Ashley Lankford
Ashley Lankford at Five Star Chevrolet Cadillac Buick GMC

Ashley Lankford

Sales Professional

Five Star Chevrolet Cadillac Buick GMC

495 Watson Blvd.
Warner Robins, GA 31093

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2 Reviews
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2 Reviews

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2 Reviews of Ashley Lankford

July 04, 2023

Dealership Rating
Employee Rating

Tried to buy a used vehicle from them and since they were out of town I wanted to negotiate a price before I spent my time traveling and gas money. They refused. I wanted a drive out price and made what I t More

by Bob B.
Recommend Dealer
No
Jul 05, 2023

Five Star Chevrolet Cadillac Buick GMC responded

Hello Bob, Your satisfaction means a lot to us here at Five Star Cadillac of Warner Robins and I would like a chance to speak with you about your interactions with our Sales Team regarding your inquiry about purchasing a pre-owned vehicle. Feedback is always important to us, as we are always looking for ways to improve. If you could, please email me your preferred contact information at your earliest convenience to further discuss this matter. Thank you, Terry Moore General Manager terry.moore@fivestaronline.net

Jul 06, 2023

Bob B. responded

bob.bloodworth@gmail.com is my best contact. the best way you can improve is not having your sales people not try to strong arm a customer into making a 200 mile round trip just to get a price. If your price is THE price and you aren’t going to budge, then just say so and I would have moved on. But being told we have to do that face to face to me was not acceptable. I found a dealer willing to negotiate over the phone that we were both happy with and paid him cash today.

August 13, 2018

Dealership Rating

New to town The staff was professional and very helpful. They told me about an issue with my tires but they didn't push me to buy. I would have given them a five More

by dick8302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 14, 2018

Five Star Chevrolet Cadillac Buick GMC responded

Hello, We appreciate you bringing your experience to our attention. While we are happy to hear you felt our team was very helpful and professional; I would like to learn more about your check out process. If you are available, please contact me at jshaughnessy@fivestaronline.net. Best, Jeremy Shaughnessy General Manager jshaughnessy@fivestaronline.net