Ashley Kelsch
Ashley Kelsch at BMW of Freehold
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Ashley Kelsch

Internet client advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9
9 Reviews

Dealership Experience

3 yrs, 7 mos

4.9

9 Reviews

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9 Reviews of Ashley Kelsch

July 28, 2024

Dealership Rating
Employee Rating

Pretty good overall experience all around. Arthur was helpful, patient with all our questions, and accommodating. He was determined to ensure we had all the information we needed in order to e More

by jp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Yestrebov

Jul 30, 2024

BMW of Freehold responded

Hello! Thank you for sharing your positive experience with Arthur and the team at BMW of Freehold! We're glad to hear that his helpfulness and patience made your lease transition smooth. Enjoy driving your new BMW and come again!

June 04, 2024

Dealership Rating
Employee Rating

We enjoyed working with salesperson Mark Vicens. They made buying 1 car so well, we picked up a second one. Our experience with Mark and the Dealership was great. Thank you Ed More

by ec4group
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Monteleone, Mark Vicens, Melissa Suozzo , Amanda Singh

Jun 04, 2024

BMW of Freehold responded

Thank you for sharing your experience! We're delighted to hear that Mark and the team at BMW of Freehold made both purchases enjoyable. Enjoy your new cars, and we appreciate your support!

June 03, 2024

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Employee Rating

Mat was awesome! He took the time to come in on his day off to assist me with a fabulous vehicle! I'm recommending my friends to see him! More

by HENRYLGOURDINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Costa, Tyler Hyman, Frank Catania , Mohammad (Moe) Awadallah, Mathew Torres

Jun 04, 2024

BMW of Freehold responded

Henry, we're delighted to hear that Mat went above and beyond for you at BMW of Freehold! Thanks for recommending us to your friends. Enjoy the fabulous vehicle and come again soon!

May 19, 2024

Dealership Rating
Employee Rating

I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More

by KYLIEBROWNLEE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justine Ammiano, Ruslan Gayetsky, Kelly Costa, Michael Chang , Mohammad (Moe) Awadallah, Fernando Lema-Hasing

May 19, 2024

BMW of Freehold responded

Hi Kylie! We're so glad to have had you as a loyal customer at BMW of Freehold for over 5 years! It's great to know our team has consistently provided professional and kind service. Thanks for your support and come again soon!

April 24, 2024

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Great experience ! Very accommodating and hospitable during the whole process! Will go there for my next few cars ! Love all the employees everyone very nice and energe More

by SFORTE1079
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

BMW of Freehold responded

Hello! We're delighted to know you had a great experience at BMW of Freehold! It's wonderful that our team was able to make the process enjoyable for you. We look forward to seeing you again when it's time for your next car!

April 04, 2024

Dealership Rating
Employee Rating

Richard was very nice, help made the process easier. But it took too long to finish the process. I was there for over 3 hours for no apparent reason More

by Nightwing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

BMW of Freehold responded

Hello! We appreciate your feedback and patience during the process at BMW of Freehold. We're glad to know Richard was able to assist you, but we'll definitely take note of your comments about timing for future improvements. Safe travels in your new vehicle and come again soon!

March 19, 2024

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Employee Rating

I have been going to this BMW Location in Freehold since 1995 to purchase cars and to have them serviced there as well. I just bought a new 2024 3 Series and had the pleasure of working with Mark Eustice (C More

by Barry6789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Mark Eustice

Mar 19, 2024

BMW of Freehold responded

Hello Barry! We're delighted to know that you've been a loyal customer since 1995 and had another great experience with us at BMW of Freehold. It's wonderful to see your recommendation for our team, especially Mark and Nicholas! Enjoy the new 2024 3 Series and come again soon!

November 24, 2023

Dealership Rating
Employee Rating

Ashley has bee so patient professional and helpful in my search for my next BMW. THANK YOUAshley! More

by Matt
Recommend Dealer
Yes
Nov 25, 2023

BMW of Freehold responded

Hi Matt! Thanks for leaving us a review and letting us know that Ashley was so patient, professional, and helpful. at BMW of Freehold. We hope to see you again soon with your new BMW!

November 02, 2023

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Employee Rating

Frank G. & Sales Manager Nick are an absolute pleasure to deal with & true professionals. Can’t thank them enough for the countless assistant through the year More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Robert Lidondici, Paige Cogliano , Rachel Costa, Frank Ghusson, Dominique Nemeth

Nov 03, 2023

BMW of Freehold responded

Hi Victoria! Thank you for taking the time to leave us a review. We're delighted to know that Frank and Nick have consistently provided you with excellent service at BMW of Freehold. Thanks for your continued support over the years! Enjoy the road ahead and we'll see you back soon!

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