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Ashleigh Spenner

Overview Reviews (335) Inventory (181)

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Ashleigh Spenner

Service Advisor

Zeigler Toyota of Racine

13350 Kilbourne Dr
Mount Pleasant, WI 53177

4.8

335 Reviews

4.8

335 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (335) Inventory (181)

Dealership Experience

7 yrs, 9 mos

Industry Experience

12 yrs, 2 mos

335 Reviews of Ashleigh Spenner

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May 12, 2025

Dealership Rating

Employee Rating

Always courteous and efficient Reminders are always sent and they also wash the car and have it ready outside the door and they also wash the car and have it ready outside the door More

by Kathy.adams8149

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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May 13, 2025 -

Zeigler Toyota of Racine responded

Thanks for highlighting the efficiency and courtesy you experienced with us at Zeigler Toyota of Racine. We appreciate your kind words.

May 11, 2025

Dealership Rating

Employee Rating

I was greeted by Ashleigh upon entering the service area. She recognized the problem I came in for before I exited the vehicle. She was very friendly and understood my concern. She recognized the problem I came in for before I exited the vehicle. She was very friendly and understood my concern. More

by ksc4403

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2025 -

Zeigler Toyota of Racine responded

We're happy to hear that our team provided a friendly and understanding experience for you. Thank you for sharing your feedback with us.

May 11, 2025

Dealership Rating

Employee Rating

Still waiting to see what Toyota is going to do to fix the wobble and waving on the hood of the 2024 Rav 4 Le that I purchased. Came in on 3 separate occasions to get answers. the wobble and waving on the hood of the 2024 Rav 4 Le that I purchased. Came in on 3 separate occasions to get answers. More

by FJROZINA25

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2025 -

Zeigler Toyota of Racine responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your recent experience with our Service Department about the matter of the hood on your newly purchased vehicle from our Sales Team, as well as the level of customer care that you have encountered. Can you please send your contact information to me? I look forward to hearing from you. Adrian Basich General Manager adrianbasich@zeigler.com

May 09, 2025

Dealership Rating

Employee Rating

I enjoyed using this dealer for my car needs, I trust them, their professional and knowledgeable them, their professional and knowledgeable More

by Marykohnke13

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 09, 2025 -

Zeigler Toyota of Racine responded

Thank you for trusting Zeigler Toyota of Racine. We're pleased you enjoyed our service.

May 06, 2025

Dealership Rating

Employee Rating

Saw no new vehicles in the show room? ? No more to say Hot chocolate was good ?? ? No more to say Hot chocolate was good ?? More

by TGUNNILL

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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May 07, 2025 -

Zeigler Toyota of Racine responded

Thanks for the feedback. Glad you enjoyed the hot chocolate at Zeigler Toyota of Racine.

May 05, 2025

Dealership Rating

Employee Rating

All went very smoothly, well informed at each step Did a good job with my car good job with my car More

by JEREMYSHUFELT3

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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May 05, 2025 -

Zeigler Toyota of Racine responded

Thank you for sharing your experience. We're pleased to know that everything went smoothly with your car at Zeigler Toyota of Racine.

May 01, 2025

Dealership Rating

Employee Rating

Charged a 3% fee for paying with a credit card how lame for a business this size to do that! Also they recommend services that aren’t yet needed. I believe the service workers do a good job tho. for a business this size to do that! Also they recommend services that aren’t yet needed. I believe the service workers do a good job tho. More

by KIM2MUCH2004

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Linda Salinas

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May 02, 2025 -

Zeigler Toyota of Racine responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here and would like the opportunity to discuss your recent experience with our Service Department regarding the additional surcharge and the level of customer care that you encountered. Can you please send your contact information to me? I look forward to hearing from you. Adrian Basich General Manager adrianbasich@zeigler.com

April 30, 2025

Dealership Rating

Employee Rating

They were family friendly for me with my little ones. It was nice having my van washed for me too. It was nice having my van washed for me too. More

by autischartner

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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Apr 30, 2025 -

Zeigler Toyota of Racine responded

We're delighted to hear you enjoyed our family-friendly environment and van wash. Thank you for choosing Zeigler Toyota of Racine.

April 29, 2025

Dealership Rating

Employee Rating

Everything went great. Called in the morning and got in within a couple hours. Ashleigh was very helpful with explaining everything that was going to be done on my car. Called in the morning and got in within a couple hours. Ashleigh was very helpful with explaining everything that was going to be done on my car. More

by mboyd44598

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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Apr 29, 2025 -

Zeigler Toyota of Racine responded

We're happy to hear our team was able to assist you promptly. Thanks for choosing Zeigler Toyota of Racine.

April 24, 2025

Dealership Rating

Employee Rating

Very responsive and transparent with the work being done. And very communicative with any future work the vehicle needs And very communicative with any future work the vehicle needs More

by Connor

Recommend Dealer

Yes

Other Employees Tagged: Ashleigh Spenner

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Apr 24, 2025 -

Zeigler Toyota of Racine responded

We're glad to hear that you found our team at Zeigler Toyota of Racine responsive and transparent. Thank you for your kind words.

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