Ashleigh Ray
Ashleigh Ray at Larry H. Miller Hyundai Peoria
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Ashleigh Ray

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.7
203 Reviews

BIRTH PLACE: SCOTTSDALE, AZ PREVIOUS OCCUPATION: SERVICE BDC HOBBIES: SOFTBALL, CAMPING FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE PEOPLE I WORK WITH. FAVORITE MOVIE(S): HARRY POTTER

Dealership Experience

6 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

4.7

203 Reviews

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203 Reviews of Ashleigh Ray

June 25, 2024

Dealership Rating
Employee Rating

i wouldnt recommend this spot, i bought 3 cars from this dealership and have had nothing but problems recently with the service department. My 2018 Hyundai Sonata went into "safe" mode shortly after visitin More

by rick.aguilar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your concerns about your recent experiences with our service department at Larry H. Miller Hyundai Genesis. I apologize that we have fallen short of your expectations, and I'm sorry to hear that you've had to deal with issues related to your 2018 Hyundai Sonata. I'd like to start by saying that I take all feedback seriously and appreciate your honesty. It's clear that we've let you down, and for that, I'm truly sorry. Again, thank you for sharing your concerns. I want to assure you that we're committed to providing the best possible service experience for our customers, and I hope we can work together to resolve these issues. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

June 16, 2024

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What I like about Larry Miller Hyundai's service department is it's professionalism, and the speed with how that address my car's issues. I had an appointment for work on front end alignment... less More

by kstevens.transporter
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2024

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Dustin Yeager in the service dept is amazing and the best service advisor they have. He is very professional and very amazing. I appreciate how nice and helpful he always is. More

by Mustangboyy1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Yinger

June 06, 2024

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Very friendly, great customer service. Very thoughtful of my time. Made sure all my questions were answered. More

by Christinecruz49
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

June 02, 2024

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Great, on time for appointment, got in quickly. Was a cold drink available, hardly got it drank,truck was ready. More

by Lawrence sullinger
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2024

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Alex in sales treated me as a valued customer even though we had just met. Totally professional, knowledgable and went out of his way to help me with my purchase of a 2024 Hyundai Elantra SEL. I had some s More

by Movieman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Alex Diaz

May 31, 2024

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Ashleigh is the best service advisor ever, bar none. She’s flawlessly rofessional at every turn. her communication is superb. More

by D. Bush
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 19, 2024

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In and out in a hour. Recall service part was waiting for me when I got there. Ashley ordered the part when she saw I made the appointment. Also got a oil change and ro More

by Johnny Miller
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorden Smart

May 18, 2024

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Employee Rating

Wondering why the front and rear cameras I installed in my car were disconnected from the power source and my side mirrors were push out all the way. I came in for an oil change and tire rotation.. More

by renashp
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us about your concerns regarding the recent service visit to our shop. We apologize for any inconvenience or frustration caused by the unexpected issues with your car's cameras and side mirrors. We take all customer concerns seriously and would like to investigate this matter further. Can you please provide us with more details about the visit, such as the date and time of the service, the technician's name, and any relevant communication or notes from our staff? Additionally, have you noticed any other issues with your vehicle's systems or functionality since the service? We will look into this matter and work with our technicians to determine what may have caused the disconnection of your cameras and the adjustment of your side mirrors. We will also review our service procedures to ensure that we are providing the highest level of service to our customers. If there is anything we can do to rectify the situation or make things right, please don't hesitate to let us know. We appreciate your loyalty and trust in our shop, and we are committed to providing you with the best possible service. Thank you for your patience and understanding. Please feel free to contact us if you have any further questions or concerns. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

May 22, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out to us about your concerns regarding the recent service visit to our shop. We apologize for any inconvenience or frustration caused by the unexpected issues with your car's cameras and side mirrors.We take all customer concerns seriously and would like to investigate this matter further. Can you please provide us with more details about the visit, such as the date and time of the service, the technician's name, and any relevant communication or notes from our staff? Additionally, have you noticed any other issues with your vehicle's systems or functionality since the service?We will look into this matter and work with our technicians to determine what may have caused the disconnection of your cameras and the adjustment of your side mirrors. We will also review our service procedures to ensure that we are providing the highest level of service to our customers.If there is anything we can do to rectify the situation or make things right, please don't hesitate to let us know. We appreciate your loyalty and trust in our shop, and we are committed to providing you with the best possible service.Thank you for your patience and understanding. Please feel free to contact us if you have any further questions or concerns.Thank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

May 18, 2024

Dealership Rating
Employee Rating

Ashleigh Ray in the service department does an outstanding job. She is communicative about the service being completed, and delivers great customer service. More

by Dweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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