Ashlee Proefke

Knowledgeable and friendly to work with. Stayed late and made the whole process go smoothly. Stayed late and made the whole process go smoothly. More

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David our salesman was polite, professional and very knowledgeable about the vehicle I purchased. Will definitely go back. knowledgeable about the vehicle I purchased. Will definitely go back. More

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I have bought my cars from only Crown Acura for the last 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout o 29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout out to Sophie Morris, the GM. She is more than fair and transparent. I so appreciate all of her efforts in making my sale a quick turnaround. Sophie is so nice and just wonderful to work with! Thank you! Also a shout out to John Shaw, my amazing go to service manager, who got the ball rolling for me. John is the best! Thank you! With the specific transaction, I worked with Mike Patton, who is extremely efficient, preparing all the paperwork ahead of time. Mike is professional and extremely pleasant to work with and more than accommodating.. He graciously helped me to clear stuff out of my old car. Not an easy task! He took care of every detail. I appreciate all of his extra efforts! Thank you! Lastly, I worked with Ashlee Proefke, the Business Manager. I cannot say enough good things about Ashlee! I have worked with her in the past, and found her to be incredibly knowledgeable and articulate about all of the programs that are available. With this transaction, it was no different. Ashlee always works hard to find the best deal for her customers. She is so wonderful and pleasant and easy to work with. Her excellence is unparalleled! I so appreciate all of her efforts in getting me an exceptional deal! As I stated above, I only buy cars from Crown Acura. And now you know why! I highly recommend Crown Acura in all aspects, from management to sales to service. They do it all with the highest level of professionalism and enthusiasm. You will never be disappointed! More

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Visiting this dealership was an exception experience. I was greeted by Kai Walden who was so knowledgeable with the cars on the lot I was very impressed. Keep in mind I was not looking to buy a car that I was greeted by Kai Walden who was so knowledgeable with the cars on the lot I was very impressed. Keep in mind I was not looking to buy a car that day and between the financing available for me and the comfortable atmosphere at this dealership I’m a proud owner of an Acura TLX More

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Awesome sales and financial personnel. No games - straightforward and competent Very satisfied. It was a pleasure doing business with them. No games - straightforward and competent Very satisfied. It was a pleasure doing business with them. More

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One star is too many. I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This deal I’m not even going to get into the details of the nightmare leading up to my car being delivered, the photos below speak for themselves. This dealership communicated to us multiple times that this was a flawless car and that we would be so happy with it. After the MONTH it took to get through the process of even buying the car, which was way too long especially with great credit, the car was delivered to me like this. The previous owner obviously had a dog that destroyed and chewed up the back, and some of the front seats, and there was dog hair everywhere! The car smelled awful and was clearly NEVER detailed. THE DEALERSHIP DID NOT TELL US and kept this obvious damage a secret until it arrived in NJ. Even if it is a used car, the dishonesty is unacceptable. The car was sent back immediately and my excellent credit was affected. Again, there’s no need to get into more detail with my negative experience with this dealer. Just know that, collectively, they’re shady and do business like this. More

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John had always been my service advisor here at Crown Acura. It is always a pleasure when working with John. Acura. It is always a pleasure when working with John. More

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Thank you endlessly to Evan Lantry and the new car sales team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and a team (Ashlee Proefke-you too!) for making my first ever leasing experience a quick, painless, and fun experience. The team at Crown is AMAZING and are true pros, that are there to help and make the buying/service process as smooth as possible. Shout out to Logan in Service for being the best service advisor you could ask for! More

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John Shaw has always been excellent. I have been bringing my car here for Almost 20 years. Thank you so much. I have been bringing my car here for Almost 20 years. Thank you so much. More

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The Crown Service Department is amazing. I just bought my new MDX from Crown, and I was waiting for my door edge guards and body side moulding to arrive. I met John and we instantly became I just bought my new MDX from Crown, and I was waiting for my door edge guards and body side moulding to arrive. I met John and we instantly became friends! He tracked them down, and within a day they were all installed! The hand car wash was icing on the cake, too, as I have a ceramic coating on my paint, and brush washes are now out! Finally, the Cappucino machine in the waiting area is a life saver, and that keeps us coming back, too!! Thank you John Shaw, as YOU will be my "Goto Service Advisor" forever and ever! Gonna soon get rid of my older Toyota Sienna, and go for a 2nd MDX or RDX! More

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