Ashanti Shackleford
Ashanti Shackleford at Criswell Nissan
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Ashanti Shackleford

General Manager ashackleford@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

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4.6
10 Reviews

General Manager (301) 825-5993 ashackleford@criswellauto.com

4.6

10 Reviews

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10 Reviews of Ashanti Shackleford

October 09, 2024

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Employee Rating

Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

October 04, 2024

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Excellent customer service. An amazing experience. Truly. They do what they must to get you what you want. More

by nakiabrown603
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Recommend Dealer
Yes
Oct 07, 2024

Criswell Nissan responded

We're happy to see you enjoyed a positive experience at Criswell! Our top notch team is here to help with any of your automotive needs, and we hope to be of service to you in the future.

July 16, 2024

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I had the best experience in purchasing the car. I would come to nissan again and I will tell my family and friends about my experience with the process. More

by LADYBUGS5458
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wayne Crabbe

Jul 17, 2024

Criswell Nissan responded

We're very happy to have earned your business and your recommendations! Thank you for taking the time to share this positive feedback with us.

June 30, 2024

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Enrique was absolutely amazing! He was so patient and kind, making sure he took the time to understand our daughters needs and concerns with what she wanted in a new car. He showed More

by JBAHRAMI
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira, Enrique Sotelo

Jul 01, 2024

Criswell Nissan responded

We are so happy we could make this important purchase such a pleasant experience! Thanks again for choosing Criswell, and please don't hesitate to reach out with any questions about your new vehicle.

May 20, 2024

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We experienced great customer service at Criswell Nissan. Everyone was professional, friendly, and made constant effort to accommodate to our needs. More

by jackiekim19
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rubin Ferreira, Eric Engram

May 20, 2024

Criswell Nissan responded

100% customer satisfaction is our goal, and it's rewarding to know you were pleased with your experience. Thanks again for choosing Criswell. We value your business and hope to be of service to you in the future.

May 04, 2024

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It charged me a 3% fee for paying with a credit card and did not warn me, so I had no choice. UNACCEPTABLE AND POSSIBLY ILLEGAL. More

by AJF0
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Recommend Dealer
No
May 06, 2024

Criswell Nissan responded

Thank you for choosing Criswell. We value all feedback and are sorry to see your experience was not a positive one. Your comments were shared with our management team, and we would like to note there is a sign posted next to the credit card terminal and we also mention the credit card usage fee in the text that is sent to customers once the repair order is opened. We apologize for any inconvenience and truly hope you continue to allow our team to provide the service your vehicle needs to stay well maintained.

March 07, 2024

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Like to take this opportunity to say thanks to Dalton and his service team. Dalton has restored my trust after a few bad experiences last year with previous service consultant. How Dalton treated his custo More

by williamcujo
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2024

Criswell Nissan responded

Thank you for taking the time to share this feedback. We are happy to see your recent experience was much more positive than past visits. We value your patronage and look forward to continuing to provide both excellent customer care and high quality vehicle service.

November 16, 2023

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Employee Rating

This was a smoth process. Enrique did a good job. Ashanti is a very couteous manager :) More

by CLKADISI
Recommend Dealer
Yes

Other Employees Tagged: Enrique Sotelo , James Cook III

Nov 16, 2023

Criswell Nissan responded

It's wonderful to see you had a simple and seamless car buying experience at Criswell! Thanks for allowing us to assist with this purchase!

September 24, 2023

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Mr. Ashanti did a Spectacular Job finding me the exact Sentra I wanted. He found the color and trim level my family needed and sold it at a Very Fair Price. His team explained everything and got us finan More

by SDJ
Sales Price Transparency
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Recommend Dealer
Yes
Sep 27, 2023

Criswell Nissan responded

Congratulations on your new Nissan! We value your business and are thrilled to see you had such an amazing buying experience while working with the top notch team here at Criswell Nissan

September 08, 2023

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Very professional attitude in and out without any problems a pleasure to work with always. More

by Gpmargelos
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 12, 2023

Criswell Nissan responded

It's great to hear everything was completed quickly and to your satisfaction! We look forward to seeing you soon!

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