Arturo Gutierrez

Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only buy from them. More

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Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during a panic moment and gave me good tips. All round gentleman. More

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Trinidad made my car buying experience quick and easy! I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as ea I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as easy as possible. More

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From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experience. Her follow up was sufficient and timely, without being overbearing or pestering; her knowledge of her product delivered quick and precise responses to our questions as they arose. She enlisted the assistance of her new car manager, Erich, as needed, who also made us feel nothing but welcome and at home that we had finally found the place we wanted to do business with. Finally, Arturo in finance was straightforward and thorough in his part of the process, putting the final stamp on a truly great buying experience. Katherine, Erich, and Arturo - thank you all! More

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David González was exceptional! Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase makin Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase making it a fun experience for all of us . I’ve watched him grow his career with Mercedes, and he’s doing great 👏👏👏. As long as I own a Mercedes, I’ll be buying from him! Highly recommend! More

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I initially visited only to look but was wowed by the professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; Yo professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; You have definitely built a solid relationship with me. Ask for Katherine! More

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Staff are exceptional. Facility is well appointed and comfortable. Finance process was easy albeit too much paper. Great experience buying my 1st Mercedes. Facility is well appointed and comfortable. Finance process was easy albeit too much paper. Great experience buying my 1st Mercedes. More

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Always a great experience at Mercedes-Benz of the Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. More

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Trent is a gem. He is patient and a true professional. He made our buying experience seamless and so easy. He even had a bow on our vehicle when we arrived! He knew He is patient and a true professional. He made our buying experience seamless and so easy. He even had a bow on our vehicle when we arrived! He knew all the technology in our new vehicle and was so patient with us while we were learning. I definitely recommend you go see Trent for your new Mercedes Benz vehicle! More

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Trent was very thorough with everything. Showed everything on the car and how everything works. Always love going to Woodlands dealership!! Showed everything on the car and how everything works. Always love going to Woodlands dealership!! More

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