Arturo Gutierrez

I recently purchased my first Mercedes-Benz from Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated us with the utmost professionalism and took the time to understand exactly what I was looking for. He patiently walked me through every available model and option, helping me confidently select the right car that suited both my needs and preferences. What truly set this experience apart was how much effort Marcos put into securing the perfect vehicle for me. He worked diligently to reserve one of the earliest available manufacturing slots—ensuring my car was scheduled for production on February 28. After that, he followed up closely to confirm my car had entered production, shared the VIN number as soon as it was available, and even provided the vessel details so I could track its shipment. He also patiently explained how the tracking process worked, which made me feel well-informed throughout. As the vehicle progressed through the next stages, Marcos continued to keep me updated during every step—including its arrival at the Vehicle Processing Center (VPC). His communication was consistent and clear, and he always made time to respond to any questions I had, no matter how detailed. His updates made a typically complex process feel smooth and stress-free. On top of that, when an unexpected federal tariff announcement threatened to affect pricing, Marcos was transparent and reassuring. He informed me right away that Mercedes-Benz USA would absorb the added cost for in-transit vehicles, which helped avoid any disruption to the purchase. Every part of this experience reflected exceptional customer service. Marcos went above and beyond, and his support made this first Mercedes-Benz purchase truly memorable. Without a doubt, it won’t be my last with this dealership. I highly recommend Mercedes-Benz of The Woodlands—and especially Marcos—to anyone looking for a professional, transparent, and genuinely customer-focused buying experience. More

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I had an absolutely fantastic experience working with Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marc Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marcos was incredibly knowledgeable, answered all my questions with patience, and never once made me feel pressured. What really stood out was his honesty and transparency throughout the process. Marcos genuinely listened to what I needed, worked within my budget, and helped me find the perfect vehicle. He even followed up after the sale to make sure I was happy with my purchase. More

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Marcos was a pleasure to work with. He was in and out of the heavy rain bringing different color and spec’d vehicles to ensure that my wife went home with a car she could love! He was in and out of the heavy rain bringing different color and spec’d vehicles to ensure that my wife went home with a car she could love! More

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It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes dealership, and plan on being life long customers. Trent Hjuler was our salesman for both AMGs we purchased. His professionalism and knowledge made it an easy decision to buy. He’s always just a phone call, or a text message away to answer our questions and concerns. More

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This was one of the best experiences we’ve had buying a vehicle, it was also our first time to purchase a Mercedes Benz so that along was amazing. Caleb Sick was outstanding and a true professional who mad vehicle, it was also our first time to purchase a Mercedes Benz so that along was amazing. Caleb Sick was outstanding and a true professional who made us feel comfortable through the whole process which was amazing. So a huge shout out to Caleb Sick and all of the woodlands Mercedes Benz Team. 🤝 More

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Katherine, is a phenomenal sales person! She acknowledged my terms and crafted a No nonsense deal in less than 24hrs (completing most of it before I test drove the vehicle). She was prompt, She acknowledged my terms and crafted a No nonsense deal in less than 24hrs (completing most of it before I test drove the vehicle). She was prompt, proficient, upfront and provided exceptional service! Would highly recommend and also do business with her again in the future! More

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Marcos was great! Very polite, listened to our wants/needs and concerns, and worked to get us into the vehicle that best suited us. Highly recommend Marcos to anyone w Very polite, listened to our wants/needs and concerns, and worked to get us into the vehicle that best suited us. Highly recommend Marcos to anyone who visits MB in The Woodlands! More

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I Purchased my first Mercedes Lease with Salesperson Justin, Manager Nic & Financial servicer Arturo it was a great experience I was introduced to a deal I couldn't refuse and a great maintenance packa Justin, Manager Nic & Financial servicer Arturo it was a great experience I was introduced to a deal I couldn't refuse and a great maintenance package, I wanted to look around else were but I was given a tour of the facility, the hospitality was awesome! I will always come lease at this Woodlands location , they also assisted me with finding better insurance rates. Everyone there congratulated me on my new lease they were very elated for me. looking forward to doing more business with them in the future. More

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Anthony, Mike & Arturo made our experience seamless within a single day. We were extremely under hassle & pressure but they took the stress from under the rug & made it possible for us to purchase our within a single day. We were extremely under hassle & pressure but they took the stress from under the rug & made it possible for us to purchase our dream vehicle. Highly recommend this dealership! More

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The best dealership I’ve dealt with in last 10yrs. Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffee Area for working, one for relaxing and one with refreshments. And not the cheap refreshments either. From excellent parfait cups to variety of coffees, soda, water and even flavored water. Clean is an understatement for this facility. It’s outstanding! Service Dept is huge and they can pull in over dozen vehicles at a time, very efficient. More

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