Arthur Martel | Page 9

Bob was everything I needed in a sales representative to purchase a new car. He displayed masterful knowledge of products, listened to my goals, followed up on promises and gave me confidence that a Toyota purchase a new car. He displayed masterful knowledge of products, listened to my goals, followed up on promises and gave me confidence that a Toyota product was best for my family and that Tufankjian Toyota was the team who would best support my purchasing process. I will recommend him to any friend or family member seeking a new vehicle. More

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Bought a new 2025 Toyota Camry SE (hybrid) here on 12/18/25. I live about an hour away in northern RI but they had the car I wanted in the colors (interior and exterior) I wanted at what was the going 12/18/25. I live about an hour away in northern RI but they had the car I wanted in the colors (interior and exterior) I wanted at what was the going price, which was published online - no shenanigans. The car was in their basement (!), much of the car still wrapped in plastic with 3 miles on the odometer - nice. The purchase was hassle-free with one caveat - because I live in RI and the dealership is in Massachusetts, due to some unusual regulation I just couldn’t drive it off the lot - I had to consummate the deal in RI. I would’ve had to meet them somewhere inside the RI border to complete the transaction, which was somewhat of a hassle for me because I live alone and didn’t want to bother someone else for a ride somewhere yadda yadda. Fortunately my salesperson - Mike Kayyali - offered to deliver the car to my home where I had my plates if I could give him a ride back to work - no worries, worked out great for me. Art Martel in the Finance Dept. prepped all the paperwork I needed to register the car and I was in and out of my appointment with the RI DMV in about 5 minutes - no lie. This is a modern facility with an exquisite waiting room which actually has a manned mini kitchen/kiosk for food and drink, some of it free of charge such as fresh coffee. Plenty of people waiting around while their cars were being serviced. All in all a pain-free experience which is what I was looking for in buying a new car. Only negative - maybe “it’s jut the way it is” nowadays - is that I couldn’t negotiate downward on the published price, likely due to supply and demand and the limited inventory most dealers seem to have these days. I recommend Toyota of Braintree if you’re in the market for a Toyota! More

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Phil made this a pleasant experience from start to finish. Phil was easy going and polite. finish. Phil was easy going and polite. More

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A+ service from Ed, as always. This is my second purchase with him. He’s the best. Thanks, Ed! This is my second purchase with him. He’s the best. Thanks, Ed! More

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Long time no car. Awesome experience and easy going people. No issues and clean transaction Awesome experience and easy going people. No issues and clean transaction More

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I recently purchased a Toyota Land Cruiser from Toyota of Braintree, and the experience was outstanding from start to finish. The staff were incredibly knowledgeable, professional, and attentive, making the Braintree, and the experience was outstanding from start to finish. The staff were incredibly knowledgeable, professional, and attentive, making the entire process smooth and enjoyable. Thank you Mr. Tufankjian to put such a great team together who cares about the customers the most . Thank you to the team at Toyota of Braintree for making this such a positive experience. I’m thrilled with my new Land Cruiser! More

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No pude haber encontrado otra mejor persona para ser atendida y entender mi nuevo carro. atendida y entender mi nuevo carro. More

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We purchased a 4Runner two weeks ago at Toyota of Braintree. Emmanuel Hernandez was very knowledgeable and helpful. We wanted to have a quick transaction as it had become apparent it was time to l Braintree. Emmanuel Hernandez was very knowledgeable and helpful. We wanted to have a quick transaction as it had become apparent it was time to let our old vehicle have a rest and we needed a safe driving vehicle for the winter. Many staff at Toyota of Braintree helped us complete our purchase in a timely manner, Bob H, Emmanuel H. and Arthur M.. in particular. Emmanuel organized all the moving pieces and made the whole experience very smooth, keeping us informed at each step along the way. Overall, a good experience working with straightforward people who worked well with us. Enjoying our Toyota now! More

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The dealership was very well kept and they had great service. It was a smooth transaction to get my new vehicle. service. It was a smooth transaction to get my new vehicle. More

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I have been coming here for years, just got my fourth lease, and I’ll probably be coming back for many more. The employees are always very friendly and helpful and I always leave feeling like I got the b lease, and I’ll probably be coming back for many more. The employees are always very friendly and helpful and I always leave feeling like I got the best deal possible. More

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