Art Sider

This is my first experience in a real dealership. The customer service was excellent. Alex Hamlin was my sales professional and I would choose him every time I purchase a car. He was amazing and thor The customer service was excellent. Alex Hamlin was my sales professional and I would choose him every time I purchase a car. He was amazing and thorough. I appreciate him going through the specs and features with me which made me comfortable in the process and his confidence in knowledge put me at ease. I love my first experience thanks to him More

Report | Print

I am pleased with the service and professionalism received during the purchase of this Kia Telluride. received during the purchase of this Kia Telluride. More

Report | Print

I have purchased 4 cars at Fred Anderson and have been very pleased and impressed with the sales department as well as the service department. Mark Walton is an excellent salesman. The overall staff is ex very pleased and impressed with the sales department as well as the service department. Mark Walton is an excellent salesman. The overall staff is excellent. More

Report | Print

He has been the best dealer I have visited, the treatment of the people is incomparable. Sami is a very kind person And it also has the answers to all the questions of the people is incomparable. Sami is a very kind person And it also has the answers to all the questions More

Report | Print

The dealership was really nice. The sales people were friendly. I like the way he has three car dealerships all together The sales people were friendly. I like the way he has three car dealerships all together More

Report | Print

Great experience, clearly explained all my options with my purchase and I will definitely recommend this dealership to everyone! Thank you to Sami AKA Ryan my purchase and I will definitely recommend this dealership to everyone! Thank you to Sami AKA Ryan More

Report | Print

Great customer service and very knowledgeable on the vehicles at the dealership Great financing options. vehicles at the dealership Great financing options. More

Report | Print

Friendly Service, listened to my wants and concerns, didn’t feel pressured. Rich was fantastic to work with! didn’t feel pressured. Rich was fantastic to work with! More

Report | Print

My experience at this dealership was not ideal at all. I walked in the facility and received no recognition on 9/16/23 approx 5 PM. In the office, men were playing around, two men on the showroom were wor I walked in the facility and received no recognition on 9/16/23 approx 5 PM. In the office, men were playing around, two men on the showroom were working with customers at their desks and I waited for assistance. There was a couple standing by the door who told me they had been helped and were trying to make a decision. A man came out of the office and asked if I'd been helped as he was going to the bathroom. I told him no. He told me to have a seat in the waiting area and someone would be with me. During the 15 mins wait, I watched 2 salesmen and the man who went to the bathroom try to get the couple to buy a vehicle. I walked towards the office to get assistance and a gentleman was sitting at a desk in front of the office. Mark assisted me. I test drove a 2023 vehicle and was advised the vehicle was new with 23,244 miles and never purchased. There was no price label on the vehicle and Mark advised he would give me a deal because of the mileage. Where's the deal? I was ready to go to Hyundai for their 2.9% apr. But, I was reminded I had to get a car that night. I picked up my vehicle the next day, Sunday, from the Nissan lot. I started the a vehicle and a name appeared on the screen, my chair moved, the radio station changed, the ac on blast. WHAT?! While exploring buttons, I located the navigation history. There's a ligit reason why there're 23,244 miles, but who put the miles on the vehicle if it's never been sold? I went to the dealership on 9/26/2023 for answers. Jermaine acknowledged the vehicles' history and ownership. Art said he was not aware of the miscommunication regarding the ownership of the vehicle and began to explain the necessity for a portion of the paperwork. Jermaine reset the vehicle's system. I'm still not satisfied with the transaction. At this moment I'm driving a used 2023 Kia Sportage Hybrid SX Prestige that will be traded for a new 2024 Kia Sportage Hybrid SX Prestige. Reason for visit was Sales (New) but I was sold Sales (Used) More

Report | Print

CJ, Oscar, Art worked awesome together treating me like family and not just a customer family and not just a customer More

Report | Print