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Art Flores
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86 Reviews
86 Reviews
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86 Reviews of Art Flores
November 22, 2024
Simple and common Sync 3 processor replacement had me using a very bad system for over a month while they waited for a courtesy vehicle even though Ford would have been on contract to rent a vehicle. It using a very bad system for over a month while they waited for a courtesy vehicle even though Ford would have been on contract to rent a vehicle. It took 2 attempts to fix, the first they thought a software update would fix an obvious hardware issue. They tried to charge the extended warranty deductible the second time I brought it in to be fixed, even though they failed to fix it the first time. Although they didn't charge the amount in the end, it felt very scammy to have the charge there in the first place, as an expectation I wouldn't argue and they'd get an extra $100. Art did okay overall but could have pushed the rental vehicle to get the very bad system replaced sooner. For Ford, they should be offering to replace the Sync 3 system with something that actually works. Sync 3 is the worst feature of any car I've ever driven or owned. More
by MUSTANG_MIKE
Verified Customer
October 25, 2024
Great dealership and fair prices for good inventory. This is my second deal/car with interstate ford. This is my second deal/car with interstate ford. More
by Amjk_51181
Other Employees Tagged: Rob Robison, Michael Ververs, Kelly Frank, Drew Schendel
October 09, 2024
I’m extremely dissatisfied with the service at Interstate Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. T Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. The service advisor isn’t understanding my frustration or making any effort to relate to what I’m going through. He should be putting himself in my shoes. When I bought the truck, I was assured it could be serviced anywhere, but SiltherHar rejected my service request. It feels like Interstate Ford is upset with me for the issues I’m facing and is unwilling to deal with them. More
by adis-culesker
Other Employees Tagged: Nick Velasquez, Jeff DuVall
August 31, 2024
The first time I tried to make an appointment I asked for a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I c a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I called again was told again they needed the car for 2 days so I asked for a loaner again and the service manager informed me that they didn't have loaners and only supplied a shuttle up to 15 miles. I guess if you buy a car from them and you live more then 15 miles away and need a ride your SOL. Maybe they should only sell cars to people who live in a 15 mile radius so they could provide the proper service for their customers. More
by roybob97
August 14, 2024
Your receptionist, Ms Colson, very helpful with making my appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! More
by 99bluexpy
Other Employees Tagged: Rob Robison, Robbie Ververs
August 02, 2024
Quick service! Got an oil change and they got me in right away. Notified me on vehicle health. Got an oil change and they got me in right away. Notified me on vehicle health. More
by Teacher2028
Other Employees Tagged: Mary Jo "MJ" Fuletti
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