Arno Orsini | Page 64

Mercedes Benz #9 from Mercedes Benz of Princeton- Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. Specifically Arno Orsini- He has been nothing but honest, straight forward and easy to deal with. Every auto purchase should be this easy. More

Print

I have nothing but the best to say about my experience over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to t over 6 years ago purchasing my Mercedes Benz. I had just completed chemotherapy from battling breast cancer and decided to start living my life to the fullest. I chose that day to drive to Princeton Mercedes Benz, simply to just fulfill the desire to start life anew. I had always wanted to own a Mercedes Benz but knew that my salary nor credit would afford me that opportunity. Well... that day I walked in the showroom, totally bald and confident and was greeted by Arno. He took the time to hear my story and he said the best thing would be if I could get financed with The Mercedes Benz Financial, it would be great. I tell the story today, that I had $2.00 in my pocketbook, not even enough to buy the other half of the hoagie for lunch and here I am at the Princeton Mercedes Dealer looking to buy a Mercedes.... I can still recall Arno saying, "Well, we have some work to do, I can't promise you anything but I will do all that I can to help you". The rest is history.... I am still driving my Mercedes Benz 6 years later , and as a published author speaking on breast cancer, I have shared this story in my book. One of the major reasons I chose the Princeton Mercedes Benz dealership was the way they treated their customers. I moved to NJ over 18 years ago and I worked there briefly in the service department as a part-time job. I loved the way they treated their customers and I knew that if I were ever fortunate enough to purchase a Mercedes, it would be from that dealership. First Impressions are very important to me! Doretha "Dee" Burrell More

Print

Mr. Arno Orsini did an excellent job describing the technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selectio technical aspects of our eventual purchase of a 2013 Mercedes GLK. He also developed various pricing strategies for our evaluation and then selection. His attention to detail and ability to assemble all documents for our acquisition of the GLK was very exceptional. Everything was prepared and ready for when we returned to pick up the GLK. He also has a very professional manner which we appreciated when dealing with him. More

Print

My fiancée and I just purchased a new GLK 350, which is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, is our first Mercedes. Arno was just awesome--helpful, incredibly knowledgable, and excellent at his job. He made this experience easy and enjoyable, and he went above and beyond to address our concerns and meet our needs. I'd recommend him to anyone, and he's a big reason we're so eager to drive around in our new Mercedes! More

Print

Today I picked up a GLK 350 from Mercedes Benz of Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to Today I picked up a GLK 350 from Mercedes Benz of Princeton , our salesman Arno Orsini was extremely helpful and beneficial in my decision to purchase the vehicle through the Princeton dealership. In the past we had been using Ray Catana. A few years ago we purchased a C300 for my 17yr old daughter, we were shopping around and we started with the dealer we were familiar with in Edison. We were not happy with our experience there and decided to try the Princeton dealership, it was closer to home and we were hoping for a more personnel experience. We were introduced to Arno Orsini, he turned out to be not only a man of great knowledge in his field ,but a man of compassion and caring. You see the reason we were shopping for the car is because my daughter had a terrible accident , she was not injured but the experience left her uneasy and afraid to drive, in fact she didn't want a new car at all. But after a few moments with Arno my daughter was relaxed, she was able to pick out a car and felt confident again, his kind words to her were encouraging and fatherly. It was just the type of customer service we needed. This was 5yrs ago. Today was our fourth purchase with Arno, and I am sure there will be many more. I have a new driver this year and one in two more years.. There is no doubt that we will decide to seek Arno's advise on our next purchase. I realize in this very competitive field that a salesman could loose sight of what is important, the customer, not just the bottom line, and that is why I felt compelled to write this review. I felt Arno should be recognized for his great efforts, he brings the human element to car purchasing experience. I am certain he goes above and beyond everyday with all of his customers , Arno is a true asset to your organization and the Mercedes Benz family. Sincerely Marcello Mandreucci More

Print

Arno is a true professional. His work is precise,his knowledge is extensive and his his relationship based approach is top notch and spot on. knowledge is extensive and his his relationship based approach is top notch and spot on. More

Print

I recently bought an E350 from MB of Princeton. I’m extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable extremely pleased with both the car and the MB of Princeton experience. My salesman, Arno Orsini, was a consummate professional - very knowledgeable about his product and quite passionate about cars. In a very polite, decidedly low key manner, Arno showed me on the car how the E350 was superior to the BMW 535 I had been considering. Negotiations were also low key with Arno, and resulted in an extremely attractive price. I placed the order to build the car, with Arno offering sage advice about which options would best meet my needs. When the car arrived the delivery process was very thorough - I was slowly taken through all of the car’s controls to be sure that I understood how to use them. All in all, a thoroughly pleasant experience - I highly recommend the dealership! More

Print

Arno is the #1 reason why I got a new car from MB. His Customer Service is what I was looking for. Thanks again Arno Customer Service is what I was looking for. Thanks again Arno More

Print

this was our first purchase of a Mercedes E350 2012. It was great experience. Arno displayed great professionalism and honesty. I would recommend Arno Orsini to all my friends and family. there was no sur was great experience. Arno displayed great professionalism and honesty. I would recommend Arno Orsini to all my friends and family. there was no surprises. we love the car. Thank you Arno Joseph & Rosanna C. Aberdeen,NJ More

Print

This is my first Mercedes and I am hooked! Arno Orsini was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW a was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW and it was truly the worst car buying encounter I have ever had. This is my 8th car purchasing/leasing experience and the most rewarding of all. Arno treated me as if I was a VIP customer from the minute I entered the showroom until I drove off in my new car. My brother has been in the car business for over 25 years (out of state) and has always guided me through my transcations. During this time, Arno was extrememly patient with my numerous questions and concerns via email-getting back to me in a timely manner. There were no surpises on the day I signed the financial documents. It was quick and painless. Arno's demonstration of the car was very informative- especially to someone as technilogically deficient as myself! A good product sells itself but the relationship with the customer is the most important aspect of any purchase. More

Print