Dealership Experience
1 yr, 2 mos
Industry Experience
20 yrs, 6 mos
25 Reviews
Write a Review25 Reviews of Armando Graham
September 11, 2024
Had a great experience purchasing my used vehicle at Fitzgerald. I would highly recommend M.J. (salesman) and the highly professional staff. Fitzgerald. I would highly recommend M.J. (salesman) and the highly professional staff. More
Other Employees Tagged: Paapa Grantson, Michael "MJ" Lardarello
August 01, 2024
We test drove the vehicle long before buying it due to some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $100 some questions about the ownership history, it not being advertised as having a warranty, and we wanted the price to be dropped by an additional $1000. Our email with our questions and concerns was forwarded to the GM (the previous owner). We ended up getting a short warranty, clarification on our ownership concerns and the $1000 off. We did stipulate that we wanted a complete owner’s manual just like if the car was new. Michael Worthington personally drove approximately 2 hours to deliver the book, but it is missing the case and all inserts. When our tags arrived they were not as promised, which is the standard 2 year tags. We have been ping ponged to a bunch of people to rectify this issue, but it still isn’t fixed. We want the rest of the owner’s manual components and the 2nd year added to our registration. To be clear, the issues we are currently having are not Michael Worthington’s problem; he was a joy to work with, and he went way above and beyond. Please fix the issues. More
Other Employees Tagged: Jeff Shaver, Paapa Grantson, Michael Worthington , I think her name is Kia (the receptionist/person who answers the phone. We’d give her 4/5. It would be higher if she didn’t put the stickers on the plates and keep forwarding our calls to different departments. Ahe has a very pleasant demeanor.
July 05, 2024
Great team especially Mike. He was kind and patient. Would recommend to anyone who needs to buy a car. xxxx get you in the driver seat with no problems. He was kind and patient. Would recommend to anyone who needs to buy a car. xxxx get you in the driver seat with no problems. More
Other Employees Tagged: Jeff Shaver, Michael Worthington
May 20, 2024
This is my second time working with Chris. I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was ju I met him several years ago when I drove off your lot with a Mazda 6 (wonderful car!). This time around, I was thinking about an MX5. Chris was just as terrific to work with as I remember. He got me into a test drive on a soft top and helped me arrange to get an RF down from Frederick to drive as well. Warm and professional, he got into both of these smaller cars with me and was a wonderful guide to learning about them. I did end up driving away in the RF and have been more in love with it every time I get behind the wheel. It’s no wonder that he has been with Mazda for the long career he has enjoyed. I can’t thank him enough for his patience and knowledge as I made one of the easiest decisions I can remember to select this car. Anyone would be most fortunate to have Chris on their side when buying a car! More
Other Employees Tagged: Jeff Shaver, Paapa Grantson, Christopher Watson
May 18, 2024
Mike was excellent. He was able to answer all of our questions thoroughly and get us through the paperwork super efficiently. We have always had amazing experiences at F He was able to answer all of our questions thoroughly and get us through the paperwork super efficiently. We have always had amazing experiences at Fitzgerald and will continue to come back because of employees like Mike. More
Other Employees Tagged: Christopher Watson, Michael "MJ" Lardarello
May 13, 2024
Upgraded from a 2015 cx-5 to a 2024 cx-50. Couldn't be happier! Couldn't be happier! More
Other Employees Tagged: Michael "MJ" Lardarello
May 08, 2024
Very helpful. Works to keep things moving . Knows his stuff And doesn’t talk down to women Works to keep things moving . Knows his stuff And doesn’t talk down to women More
Other Employees Tagged: Ronnie Bobst
May 07, 2024
Everyone at this dealership was amazing! Julian was one of the best salesmen I have had and this is my 3rd vehicle purchase from a dealership! He was very personable and honest, he knew what Julian was one of the best salesmen I have had and this is my 3rd vehicle purchase from a dealership! He was very personable and honest, he knew what he was doing for sure! The finance guy was also great! I think his name was Armando? All in all it was a 5 star experience all the way around! More
Other Employees Tagged: Julian Connor
May 03, 2024
I always have a great experience at Fitz. Michael is a pleasure to work with too! Michael is a pleasure to work with too! More
Other Employees Tagged: Rob Ward, Paapa Grantson, Michael Worthington
April 27, 2024
This was an excellent experience. Julian Connor and the other staff worked together to make my purchase and trade-in go smoothly. They also followed up to address my questions and fin Julian Connor and the other staff worked together to make my purchase and trade-in go smoothly. They also followed up to address my questions and final details, staying in touch to keep me up to date. The pricing for my purchase and trade-in were highly competitive. I recommend this dealership and Mr. Connor. More
Other Employees Tagged: Paapa Grantson , Julian Connor