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Arly Sellers
16 Reviews
Industry Experience
6 yrs, 6 mos
16 Reviews of Arly Sellers
October 18, 2024
I made it very clear to the team at Fletcher Jones Audi that I was a committed buyer, fully prepared to purchase the Audi SQ5. All I needed was a quick stop at my bank to obtain a check. I was told I would that I was a committed buyer, fully prepared to purchase the Audi SQ5. All I needed was a quick stop at my bank to obtain a check. I was told I would have until the end of the day to purchase this vehicle. Despite this, I received a text during my absence first stating that the only way I could save the vehicle is that if I purchased it then from them with their financing and then second informing me that the car had been sold to someone else. To make matters worse, the message included a hollow offer to "help" with any other Audi-related needs, as if that would somehow make up for the blatant disregard they showed me as a serious customer. This kind of behavior goes beyond mere miscommunication--it reflects a total lack of respect and professionalism. I had expressed clear intent to purchase, yet they sold the vehicle right from under me. This is a prime example of a dealership prioritizing short-term profit over building meaningful, long-term relationships with customers. As a 28-year-old buyer, excited to make this purchase, I could have easily become a customer for life, sharing positive feedback with my network. Instead, this experience has left me feeling utterly disregarded and devalued. Their actions demonstrate a complete lack of integrity and respect for the buyer's time and commitment. If you're considering purchasing from Fletcher Jones Audi, be wary of their unreliable and frankly predatory business practices. They've shown that customer loyalty and satisfaction mean little when a quicker sale is on the line. Proceed with caution. As an owner or manager of a luxury dealership I would be downright embarrassed by this sort of behavior. More
by Lmsimes
Other Employees Tagged: Zachary Strong
March 02, 2022
Bought a great car but was not pleased with my credit report getting 3 hard updates from this one single purchase. report getting 3 hard updates from this one single purchase. More
by Ren Kai Wen
Other Employees Tagged: Michael Krasnow
October 04, 2021
Ryan was great in finding me the perfect car, will definitely be back for my next! definitely be back for my next! More
by blake
Other Employees Tagged: Ryan Philbin
September 02, 2020
Fantastic service! Quick, efficient, and safe. Arly Sellers and Tony Prusak will be the reason we purchase another vehicle from Fletcher Jones Audi in the future. Sellers and Tony Prusak will be the reason we purchase another vehicle from Fletcher Jones Audi in the future. More
by john.weyant
Other Employees Tagged: Tony Prusak
February 14, 2020
Good experience liked the Uber voucher and was in and out in minutes. Although I shouldn't need to make this review 25 words long. in minutes. Although I shouldn't need to make this review 25 words long. More
by aoberman
Other Employees Tagged: Tim Mettille
August 24, 2019
Pre road tip check up I wanted to make sure that brakes and tire were in good condition prior to many miles of mountain driving. Inspection was performed in a reasonable am I wanted to make sure that brakes and tire were in good condition prior to many miles of mountain driving. Inspection was performed in a reasonable amount of time while I waited. More
by Gramps
May 22, 2019
Professional, friendly and efficient! Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future!! More
by Charlie773
March 23, 2019
Maintenance Experience I recently visited the Audi service center on Elston Ave for a scheduled maintenance. The service level was excellent as always. My rep Rudy couldn't I recently visited the Audi service center on Elston Ave for a scheduled maintenance. The service level was excellent as always. My rep Rudy couldn't have been more accommodating during my visit. More
by Duke25
January 10, 2019
A positive and professional experience My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new v My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new vehicle, and all of my expectations were successfully met. More
by agvitale
Other Employees Tagged: Brandon Moore, Jack Broder , Isaias Mancilla
March 07, 2018
By far the best service As soon as I sat down with Arly I felt right at home, incredibly friendly service and such a positive experience. She did everything possible to make As soon as I sat down with Arly I felt right at home, incredibly friendly service and such a positive experience. She did everything possible to make sure I had a great experience. I am beyond happy with the entire experience, and now I’m in the car of my dreams. More
by Arturo123
