Arlington Fritz
Arlington Fritz at Genesis of Naples

Arlington Fritz | Page 2

Product Specialist

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.9
61 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.9

61 Reviews

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61 Reviews of Arlington Fritz

April 21, 2026

Dealership Rating
Employee Rating

I was taken advantage of. Their smooth and subtle sales tactics were mastered. I left with a car because of it. More

by ROROMAYO888
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Caraballo, Remi Mendozzi

Apr 21, 2026

Genesis of Naples responded

We're truly sorry to hear that your purchasing experience felt anything less than straightforward and respectful. It's our aim to provide all customers with honest service free from pressure or manipulation. If you would be willing to discuss this further, please don't hesitate to reach out. Thank you for bringing this to our attention. -Carlos Caraballo - General Manager - 239-325-1999 ext. 3223

April 07, 2026

Dealership Rating
Employee Rating

Jose is very knowledgeable and took care of my vehicle issue with his service techs. Work was done on time. Vehicle returned nice and clean. Very satisfied. More

by RD_ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose - Service

Apr 08, 2026

Genesis of Naples responded

We are thrilled to hear that Jose and our service team provided excellent care at Genesis of Naples. Thank you for taking the time to share your positive experience. We appreciate your business!

April 02, 2026

Dealership Rating
Employee Rating

Purchased a used car from them out of state. I purchased the car sight unseen other than pictures and although they made the transaction pretty smooth and handled shipping for the car. The car a More

by ermin.grbic
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Apr 03, 2026

Genesis of Naples responded

I'm sorry to hear about the issues you encountered with your purchase, as we certainly aim to provide a more seamless and satisfying experience. It's disappointing to see that some imperfections weren't disclosed and that our response to your concerns fell short of what is acceptable. If you would like to discuss this further or have any other needs moving forward, please don't hesitate to reach out. Thank you, Carlos Caraballo - General Manager - 239-325-1999 ext. 3223

March 30, 2026

Dealership Rating
Employee Rating

Needs more professional signage. Late afternoon sun is blinding and hot. Greeter was pleasant, cheerful, informative and helpful More

by GNSILCA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Remi Mendozzi

Mar 31, 2026

Genesis of Naples responded

We appreciate your insight and we will use your feedback to improve our facilities. Thanks for choosing Genesis of Naples and we hope to see you again!

March 23, 2026

Dealership Rating
Employee Rating

Great buying process and car pickup. Arli worked hard to make both of them expeditious and easy. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 24, 2026

Genesis of Naples responded

Jay, thanks for the kind words for Arli. We are so glad to hear that you had an easy and efficient purchasing experience here at Genesis of Naples!

March 17, 2026

Dealership Rating
Employee Rating

Peter Franks was very professional and friendly. My problem arose because at the previous service some "clips or rivets " were not properly installed to hold up the plastic under linement. Bad o More

by Sjfischer1
Recommend Dealer
Yes

Other Employees Tagged: Peter Franks, knowledgable, friendly, and efficient!

Mar 17, 2026

Genesis of Naples responded

Thank you for sharing your feedback about Peter's expertise! We're glad he provided a quick solution at Genesis of Naples, and we appreciate your understanding regarding the initial oversight. Let us know if you need anything else!

March 12, 2026

Dealership Rating
Employee Rating

Comprehensive and prompt service. His follow-up on questions and service needs was excellent. A great experience. More

by D.ROBERTSON547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Genesis of Naples responded

Thank you for sharing your feedback! We’re thrilled to hear you had a great experience with our team. We look forward to seeing you again next time at Genesis of Naples!

March 05, 2026

Dealership Rating
Employee Rating

Jose took very good care of us and was very polite we really appreciated everything he did for us. More

by Dhartiakash1954@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Mar 06, 2026

Genesis of Naples responded

Dhartia, thank you for taking the time to review Genesis of Naples! We'll be sure your kind words reach Jose. It really means a lot to hear that you're happy.

March 03, 2026

Dealership Rating
Employee Rating

Awesome experience buying my new Genesis! Arli was amazing to work with and would highly recommend this dealership. Best car buying experience ever! More

by jsunshine3343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Belliveau

Mar 03, 2026

Genesis of Naples responded

We're thrilled to hear you had an awesome experience with Arli and the team! Thank you for choosing Genesis of Naples and for sharing your review. Safe travels in your new Genesis! - Genesis of Naples

March 01, 2026

Dealership Rating
Employee Rating

We appreciated Arly’s attention. In particular, not pushing us to a quick decision. It made the process stress free. He was great at honoring the time it took for us to make our c More

by MICKI.MADDEN
Recommend Dealer
Yes
Mar 03, 2026

Genesis of Naples responded

Micki, thank you for your thoughtful review! We're delighted to hear that Arly made your decision a stress-free one. Welcome to the Genesis of Naples family!

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