Arlen Bird

They did a great job completing my recalls on my 2022 maverick in a timely manner! maverick in a timely manner! More

by bhomansky Verified Customer Verified Customer

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Really like this service department. I’m never in there for more than an hour. I’m never in there for more than an hour. More

by bbeamish Verified Customer Verified Customer

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We've bought 2 vehicles from this dealer and are very happy with both sales people . happy with both sales people . More

by walletswalleye Verified Customer Verified Customer

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Wouldn’t even help with replacing the defective seatbelt Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our Submitted but could have stated the dealership could help somehow after spending over $100.000 this year 2024. Will not give dealer any more of our business. And most likely never buy a ford again!!! More

by miller.allen0440 Verified Customer Verified Customer

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I have been dealing with this dealership for over 30 years and another 25 before that my father dealt with this dealership. We are a Ford family. I personally have purchased 4 new vehicles over the year years and another 25 before that my father dealt with this dealership. We are a Ford family. I personally have purchased 4 new vehicles over the years and they have been outstanding in dependability. The last sale for me was in September 2024 and I purchased a 2024 Bronco Big Bend. It is a great vehicle. This past year we had over 4 feet of snow and the Bronco walked through it. I appreciate the sales staff of Shawn Haas and Todd Kroh. The service manager of John Barney and his associates are top notch. SO over all: Sales, service and a dependable product makes Fernando Ford the best. Still want to meet Bob Jr. someday. More

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Very friendly and knowledgeable did work on time. It’s my go to place for my escape It’s my go to place for my escape More

by GOTOMAN51 Verified Customer Verified Customer

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Everyone is always Kind and accommodating. Always my first pick for a dealership in Erie county! Always my first pick for a dealership in Erie county! More

by cahristine87 Verified Customer Verified Customer

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Everything was done in a quick and professional manner. They explained what was going to be done and how soon it would be done. Timing was great! They explained what was going to be done and how soon it would be done. Timing was great! More

by ndedionisio Verified Customer Verified Customer

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BOB Ferrando is the best! Service parts and sales all treat you like your there only customer! Thanks Bob Ferrando Ford! Service parts and sales all treat you like your there only customer! Thanks Bob Ferrando Ford! More

by TDOOLY2009 Verified Customer Verified Customer

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Arlin is the best! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin! He always makes me feel like an important customer and takes such good care of me and my husband….not just a number! Thanks Arlin! More

by Chiggins Verified Customer Verified Customer

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