Arlen Bird

Excellent service and great service manager he always goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! goes the extra mile to make sure my truck stays in service and avoid unnecessary down time Thank you !! More

by Paav8r Verified Customer Verified Customer

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Very professional in all departments! Customer oriented and worked to get my suv in and out quickly!!! Customer oriented and worked to get my suv in and out quickly!!! More

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They got my suv in quickly and installed my backup camera, picked up next day. camera, picked up next day. More

by Scardamagliac Verified Customer Verified Customer

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Always a great experience. Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choi Service dept is great they are through snd always pleasant. We have bought many cars from Bob Ferrando, and it will continue to be our dealer of choice and their service department has been outstanding. More

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I called them they got my truck right in and kept me informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care informed got it fixed also fixed some recalls and handed me back a clean truck I am from WestVirginia and knew nothing about them they took good care of me and my truck More

by Harleydavidson73 Verified Customer Verified Customer

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Great service with no scope creap like other dealerships try to do once you are there for state inspection try to do once you are there for state inspection More

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Bob Ferrando service department is the best! ! Bob Ferrando service department is the best around really happy to go there ! Bob Ferrando service department is the best around really happy to go there More

by NONE23 Verified Customer Verified Customer

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Evrtything was very good. I really do not have much to saw and i get tired of these surveys I really do not have much to saw and i get tired of these surveys More

by DEBMAINES2 Verified Customer Verified Customer

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Great service and expedient. Even though I had appointments 3 days away on a Wednesday. I decided to park my vehicle In their lot on Sunday just in case they had an opening and b Even though I had appointments 3 days away on a Wednesday. I decided to park my vehicle In their lot on Sunday just in case they had an opening and by 9am Monday I received a call my vehicle was done. That's superb customer service. We'll done Bob Ferrando. Robert @ Beez Appliance More

by bzybeez Verified Customer Verified Customer

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This is my 4th year of service work at Bob Ferrando Ford. Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dep Their bathrooms and waiting room is extremely clean and stocked with coffee and snacks. John Barney, service manager runs a very well coordinated dept. Service advisors Arlen & Collin have a vast knowledge of Ford products and have answered all of my questions concerning the service I was having done. Walt Bretherton rebuilt the transmission in my truck and it shifts flawlessly. Quick Lube service is always great and completed in a timely manner. Ed Cooley, General Manager, offered me more for my trade than any other dealership. They are not the closest Ford dealer to me so I travel a ways to get quality service. Give them a try and compare for yourself. More

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