Arlen Bird
Arlen Bird at Bob Ferrando Ford
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Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
713 Reviews
4.9

713 Reviews

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713 Reviews of Arlen Bird

November 10, 2024

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Employee Rating

As usual, the service department does an incredible job and is incredibly honest. I actually sold my BMW and bought a Lincoln because it’s service after the sale in my book. More

by Jsayj123
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Barney

November 09, 2024

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Took way too long to get a simple part especially when I told them what needed replaced ahead of time. Nice guys though. Just didn’t give any solutions or even say sorry for the inconvenience. More

by cekimmet
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Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

November 08, 2024

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Employee Rating

Asked for a inspection on short notice, they where able to get me in and serviced , also they call me twice once, to let me know the brakes would need replaced in the near future and once to let me know it More

by Allingerclaude
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Recommend Dealer
Yes

Other Employees Tagged: John Barney

November 06, 2024

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I’ve been very happy with my service at this dealership. Arlen was very helpful and was able to assess my car in a very timely fashion, which I greatly appreciated. He kept me updated on the progress and my More

by AnnieS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Barney

November 04, 2024

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I’ve had my last four inspections done with Bob Ferrando. The guys in the service department are always very kind , informative and professional. As long as I’m driving a ford it’s my first choice. More

by Littleadams12
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Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

November 01, 2024

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Employee Rating

Helpful, polite, got in within the week for an oil change. Always courteous. Thank you More

by jlchip
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Recommend Dealer
Yes

November 01, 2024

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Ferrando ford is by far the best service in the area! I appreciate everything the team did over the last few weeks trying to get this lemon of a truck I bought off another dealer, I will be buying from F More

by malwens81
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Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

October 31, 2024

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Employee Rating

The service department was able to get me in quickly and they were very friendly and courteous. More

by garyanddebraorr
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Recommend Dealer
Yes

October 31, 2024

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Ferrando has the best service! ! So courteous and great service and provide loaners and accommodating appointments! More

by KLINGENS63
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Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

October 30, 2024

Dealership Rating
Employee Rating

Arlen has always steered me in the right direction when it has come to my vehicles as long as he is there I will continue with my vehicles service More

by Bkitcey
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Recommend Dealer
Yes
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